Pros
If you want to learn about health insurance or need a refresher, this is the place to be at. The co-workers are great, thank goodness for them to keep the place sane.
Cons
I worked for many companies and never wrote a review. But this one, I will write one. Cons... a whole lot! I was hired full time. When I first started, it seem promising. A week or two is still fairly nice. A month or two later, you start to notice how TBS is unprofessional. They have cameras in every inch of the facility. Quite creepy, if you ask me. Mangers would make smart comments and that is not okay. If you're not one of the big boys or their favorite. You get treated like trash. Lots of favoritism, where one can come in late, call out, be on the phones and others get reprimanded for doing the same. They have high turnovers, most didn't last a month. It has gotten so bad, clients noticed too! They offered food and snacks, which I thought was really nice, turns out they were expired. The benefits are not great, they did not offer 401K, and PTO is accumulated an hour per month. Yes an hour!! It did not matter if you went above and beyond for the clients, they do not acknowledge your efforts or teamwork. Micromanaged everything, it felt like they watched your every move.
