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Touchstone Research

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Touchstone Research Reviews

3.9

76% would recommend to a friend

(15 total reviews)

82% positive business outlook

Touchstone Research has an employee rating of 3.9 out of 5 stars, based on 15 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Touchstone Research employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

15 reviews
5.0
3 Sept 2024
Recommend
CEO approval
Business outlook

Pros

This is a near perfect part time "retirement" job. Management has been generous in allowing me a great deal of flexibility with my time, They've also been really patient as technology was and is still not my strong suit! I feel they respect my experience and opinion.

Cons

Not specific to Touchstone, but I really miss being in an office and interacting with the team in person

3.0
22 May 2024
Recommend
CEO approval
Business outlook

Pros

- The flexibility with working fully remote is very convenient and the team is very understanding of each individual’s schedule and needs. - The team members are all very friendly and willing to help out with anything if you reach out to them. - You get the opportunity to be work on some very interesting and innovative projects in the tech and media industries. - The recruiting team is an incredible resource and is very efficient and effective at their jobs. Having a dedicated recruiting department makes the lives of project directors much easier and allows us to fully focus on the research part of the the research projects.

Cons

- There is very little company culture and it is difficult to build relationships with your co-workers. This is mainly because the company is fully remote and the team is spread out throughout the US, but there is very little effort made from management to overcome these obstacles. - Additionally there is very little collaboration amongst co-workers. For almost all the projects there is only one person from TSR assigned to each project and so there is never much opportunities to work with your co-workers beyond doing a final check on a deliverable. - The projects can begin to feel a bit monotonous after a while. TSR has some very strong relationships with some very large clients, and while that has its benefits, it also causes the project pipeline to be dominated by a small handful of companies whose projects and topic areas can get a bit repetitive. - One odd quirk about TSR is that there is no dedicated HR department, instead all traditional HR responsibilities are directly handled by senior management themselves. This creates some weird and frustrating dynamics within the company. - The onboarding process and training was pretty isolated and unhelpful. The onboarding relied heavily on impersonal tutorial videos without any hands-on assistance.

4.0
23 Feb 2024
Recommend
CEO approval
Business outlook

Pros

I've really enjoyed my time at Touchstone. The teams are small enough that managers listen to their employees and take any suggestions for processes or methodologies that could be improved. Teammates also care about maintaining work/life balance. Couldn't ask for a better group of talented people to work with!

Cons

The pay could be higher and devices given to employees could be better.

Viewing 1 - 3 of 15 Reviews

Glassdoor has 22 Touchstone Research reviews submitted anonymously by Touchstone Research employees. Read employee reviews and ratings on Glassdoor to decide if Touchstone Research is right for you.