Town Pump Reviews

2.3

34% would recommend to a friend

(148 total reviews)

Michael E. Kenneally

16% approve of CEO

32% positive business outlook

Town Pump has an employee rating of 2.3 out of 5 stars, based on 148 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Town Pump employee rating is 35% below average for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

148 reviews
2.0
30 July 2018

Buyout creates new problems

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The manager I work under is amazing, always being helpful and hard working. Doing everything they can to make sure you are able to do your job effectively. They put in extra hours and treat their employees with respect and admiration. The store had a very familial feel to it.

Cons

Since the buyout in July, the new DMs have been very unhelpful and micromanaging to the extreme. They have also punished via suspension current employees due to new policies that don't go into effect until August. Currently, it feels like they are trying to get current employees to quit. The employees aren't the only ones to see it either, a plethora of customers have commented on the changes they see and how it has affected every employee in the store.

1.0
28 Dec 2017
Recommend
CEO approval
Business outlook

Pros

Benifits are ok for area,competitive.need improvement

Cons

District managers ,store managers,can't be trusted.lie about what they do.posistions that they put people in.lie about wages

2.0
20 July 2024

Name of the game is blame

Recommend
CEO approval
Business outlook

Pros

I am loyal and I went above and beyond the scope of my job regularly. I took on extra jobs, I gave them all of me. They just took and took. I let them. They openly told me about promotions and my future. When I mentioned burn out being a concern, everything changed. They papered my file. Lied and turned my life upside down. Gaslighting was the worst. It was hostile and toxic and it took a toll.

Cons

Expectations unknown. Never mentioned good things done, but attack everyone for the smallest things. Gossip and mistreatment of hotel managers by the three choice upper management friend group.

Viewing 1 - 3 of 148 Reviews

Glassdoor has 149 Town Pump reviews submitted anonymously by Town Pump employees. Read employee reviews and ratings on Glassdoor to decide if Town Pump is right for you.