Transact Reviews

4.2

81% would recommend to a friend

(133 total reviews)

Alex Scott and Tom Dunbar

98% approve of CEO

83% positive business outlook

Transact has an employee rating of 4.2 out of 5 stars, based on 133 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Transact employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

133 reviews
4.0
6 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Great colleagues, learning progression, laptop and desktop

Cons

Not much really, work can be repetitive

5.0
29 Apr 2017

Good company

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people to work with, Cool service for customer , Fantastic tech with fast customer service, nice location to work - lots of coffee shops nearby

Cons

Hard work, especially during launches or tech releases and pay a bit low for industry. But pros more than make up for this.

avatar
Transact Response
8y
Thank you for your review. We are very proud to work for an organisation that prides itself on providing excellent customer service and we are glad to hear you thought so too.
2.0
26 June 2018
Recommend
CEO approval
Business outlook

Pros

- Good training & steep initial learning-curve. A good place to gain a high-level understanding of UK intermediaries. - Reasonable remuneration for operations role although they'll take their pound of flesh & competition pay more. - Great office in prime location. - Strong industry reputation which looks good on CV. - Good systems.

Cons

- Highly stressed, negative and frankly unwell workforce. Two of my immediate colleagues were signed off for long-term stress during my time in the business. Management will happily pressure staff into this situation and then unapologetically manage them out once they reach it. I resigned long before this happened to me. - Learning fully curve plateaus after 1 year. - Middle management are patronising, anti-intellectual, box-thinkers who have been in the business for decades without changing their approach. - Hierarchical structure provides no access to senior management. - Minimal progression - supervisor role yields a meagre pay rise to become a formalised dogsbody. - High turnover - staff typically stay 2-3 years before moving on to businesses which cater for their ambition. - Average benefits package (don't expect to retire on the staff pension). - Immediate competitors pay more.

Viewing 1 - 3 of 133 Reviews

Glassdoor has 138 Transact reviews submitted anonymously by Transact employees. Read employee reviews and ratings on Glassdoor to decide if Transact is right for you.