Does Triad Service Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Triad Service Center employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Triad Service Center. This rating has been stable over the past 12 months.

How satisfied are employees working at Triad Service Center?

47% of Triad Service Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Triad Service Center 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Triad Service Center?

Field Service Technician (13) , Service Technician (6) , Field Technician (5)

What are the pros of working at Triad Service Center according to real employee reviews?

"Benefits were great." ((in 5 reviews))

What are the cons of working at Triad Service Center according to real employee reviews?

"Poor commission based pay, no advancement, large travel area" ((in 7 reviews)); "Incompetent management." ((in 4 reviews)); "Long hours." ((in 3 reviews)); "2k salary which is paid back once a set amount is hit then you get a percentage of each labor dollar. 1 trip charge for each location, one way and all calls are over and hour." ((in 3 reviews))

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Triad Service Center

Triad Service Center Reviews

3.0

47% would recommend to a friend

(50 total reviews)

Edmund Finch III

75% approve of CEO

45% positive business outlook

Ratings by category

3.9

Diversity and inclusion

3.1

Senior management

3.1

Compensation and benefits

3.0

Culture and values

2.9

Work/Life balance

2.9

Career opportunities

Triad Service Center has an employee rating of 3.0 out of 5 stars, based on 50 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Triad Service Center employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, repair and maintenance industry (3.7 stars).

Reviews by job title

50 reviews

2.0

24 Sept 2025

Not a fan

Dispatcher

Recommend

CEO approval

Business outlook

Pros

casual work enviroment, casual clothing. easy work

Cons

is a spin off of a larger company but no support from HR

4.0

21 Dec 2024

Good first field position

Field technician

Recommend

CEO approval

Business outlook

Pros

Great management and dispatch always helped when you needed it

Cons

Pay was on the low end for the area I worked and lived and work flow was occasionally slow

2.0

23 Oct 2024

Good People

Field service technician

Recommend

CEO approval

Business outlook

Pros

You deal with good people overall.

Cons

Way understaffed and this leads to asking too much of its Field Techs. 10-18 hours shifts are the normal, not the rare.

Triad Service Center Response

Thank you for your feedback. Currently, certain markets are in the midst of a hiring process, which can cause neighboring markets to cover more ground and work longer days. We try to moderate this and provide shorter days or additional days off in the week to compensate. It's rare that hourly employees exceed 50 hours in a week and any hours worked past the standard 40 hours per week will be paid at 1.5x hourly wage.

Viewing 1 - 3 of 50 Reviews

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Reviews by job title

Not a fan

Good first field position

Good People

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