Tropical Financial Credit Union Reviews

This is the absolute worst structured company to work for. Human Resources VP is a complete joke. The entire department hasn't a clue what the employees in the branches represent. Management has no clue of what there doing, employees are forced to teller in the branches which consists of shared branch credit unions who deposit and withdraw. Have to cold call and solicit businesses. Have to focus on car loans which consist of challenging credit report non members looking for a loan since they believe a credit union will help them get financing. They don't want to any other business except the loan. Fee structure, constantly refunding fees. Management is clueless. Spent 60% of the time on the teller line when the position is for a financial representative. If I wanted to be a teller I would have applied for it. The pay is low no incentive payout structure for making goals. Only a corporate payout if the company makes goal and its unattainable. If you don't work your hours the HR takes it away from your PTO to make up for it, by the end of year you have no hours to go on vacation.

Varied work hours, some managers are petty and seem more concerned about what other branches are doing and gossip and former regional manager tried to lead by intimidation. They closed all but one of their branches in Palm Beach County and let everyone go. Main office is mainly made up of people that recommend their friends and they dont really care about helping out the branch. For example, entire department is out to lunch or on break at the same time. They dont care about branches that are too far for them to go too, and stated that they want to concentrate on Miami area.