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      True Brands

      Engaged employer

      True Brands Reviews

      2.5

      34% would recommend to a friend

      (109 total reviews)

      Dhruv Agarwal

      29% approve of CEO

      20% positive business outlook

      Ratings by category

      2.9

      Work/Life balance

      2.7

      Culture and values

      2.7

      Diversity and inclusion

      2.4

      Compensation and benefits

      2.4

      Career opportunities

      2.2

      Senior management

      True Brands has an employee rating of 2.5 out of 5 stars, based on 109 company reviews on Glassdoor which indicates that most employees have an average working experience there. The True Brands employee rating is 29% below average for employers within the Retail and wholesale industry (3.5 stars).

      Reviews by job title

      109 reviews
      1.0
      13 June 2017

      False start and then some...

      Associate
      Recommend
      CEO approval
      Business outlook

      Pros

      The employees of True Fabrications are a wonderful, dedicated bunch of folks, unfortunately many of them sometimes appear to suffer from Stockholm Syndrome. There is great transparency in the work place, and it is possible to communicate directly across department lines and gather and build consensus. You will get to where a lot of hats, and build some solid experience.

      Cons

      First and foremost, if True Fabrications can find a way to stick their foot in their mouth, they will, further, they'll try to shove as much of their foot into their as possible. They have no real sense of 'what' they are doing, that they have any success in spite of management and management decisions, not because of them. If you need any evidence of this, just look at the first part of their response to the review which reads "Get the experience then take it to a place where grown ups work." where they have responded by saying "Mutual respect is not optional here at True". That is very true overall of how you will be treated. You will be loved for somewhere between the first day to first month that you start, and then how you are treated and whatever respect manage has for you will drop, sometimes on an hourly basis with little or not obvious reason. And any attempt to find out what or why will only be met with ridicule and name calling and juvenile behavior. You can often see the same position being advertised once every month or so; They burn through people at an alarming rate. If one person is a screw up in a position, it's likely that person. But if you go through say 20 designers in 4 years... its' not the designers. I've seen designers ridiculed for what they did, then four or five months later after they've left or been fired, they work they did is being praised to the new pion who was hire to take their place. And to further that, what the prior designers did which they were often told was substandard is then put into production and sells well. Overall, the company suffers from management which has a vision (that changes based on who the last person to talk to management was) on a near hourly basis. They have no faith in themselves or what they are doing. Add to this an inability to communicate anything other then whatever they do is to be visionary and earth shattering, but they can't show, explain, or demonstrate what ever that is. If i were to sum my experience up of working their, it would be 'dread'. If one wants the real story of what it is like to work there, notice how many reviews are negative. And how most state they were their last then a year and look at their ads for jobs and how often the same positions are being filled over and over and over and over again. Avoid this place if you have any self respect.

      avatar
      True Brands Response
      8y
      Thank you for your honest feedback. We agree with you that our staff is incredibly dedicated and transparency is something we take pride in at True Brands. We also stand by our statement that “Mutual Respect is not optional here at True Brands” (which you have taken out of context). From day one, there's no time frame on mutual respect, it is always expected from employees and managers. As with many companies our size, we do experience turnover, especially in light of experiencing rapid growth in the past 3 years. However, our involuntary turnover rate is very low for our industry and size. Additionally, we take pride in the fact that most of our former Designers have come back to work for us as freelancers. This shows that we fully support our employees, even if they choose to move on and grow their careers elsewhere. The fact that they come back to work with us means the world to us! We always pride ourselves in being somewhere people can start their careers, grow, and develop. With that being said, we have been taking large strides to evolve the way we do business and develop our employees to create an amazing culture here at True Brands! We are always looking to improve, so we value your feedback. I’m sorry this wasn’t the right cultural fit for you. Best of luck in finding the right place for you. -HR
      1.0
      8 Sept 2017

      Truly Disappointed

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      "fun" place to work.

      Cons

      Overwhelmingly positive reviews are written by management. Everything else is from past employees. This is a place where immaturity is encouraged and leaders who have no idea what they are doing run the show. Its chaotic. The pay is bad. Young adults who act like children run around making company decisions. Beware what you think your signing up for is probably not what you will get here

      1.0
      25 July 2015

      The Only Way Up, is OUT!

      Sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Excellent people. Dog friendly. Standing desks. Good employee discount? Great place to start building your resume if you're cool with little pay and max responsibilities (which you definitely are if you're straight out of college because you don't know any better).

      Cons

      No one knows what they're doing. Same mistakes are made over and over again because there are no training materials or protocols but rather very loose "best practices". Protecting margins and cost are the ultimate priorities and you are essentially disposable. They will try to sell you on the "culture" which is "WORK HARDER.." They like to make you feel like you're a part of something big like you're getting in at the bottom level of a start up when the company has actually been around for 12 years and is still a mess. Inefficient and counter-intuitive CRM/Order/accounting/inventory software seems to make even the simplest of tasks feel like a computer science final. Incredibly skewed salaries across the board. If they can get away with paying you $25k a year they will. Ownership is notorious for retroactively changing commissions, shorting you money, ignoring you when you ask for a raise or bring up ANYTHING about money and give you zero tools you need to actually hit your goal or a career path if you are hitting your goal. No middle management. If you drink the kool-aid you could be made lead, which generally means all the responsibilities of management, no authority to execute any decisions of your own and a 2% raise on your salary! One time I asked for a raise based on my performance, dedication and new roll and when I countered their offer one of the owner's responses was "Well it's not like you're ever going to make as much money as (insert male manager name here)." it took me a few days to digest that it was actually blatant discrimination. You get to work in a dirty office with less than one foot of space in between you and your desk mate. The building is really nice and big, but all the nicest parts of the building are used as an event space for Fremont Foundry events. Tableau often rents the space out for their "sales bootcamps" and sometimes it's so loud that you reap the benefits of Tableau sales training (Have they done this on purpose to get away with not training their own sales staff? Now that i type this it's all really coming together! SOMEONE TELL TABLEAU!). There aren't enough bathrooms for employees. You must find your own street parking and unless you pay you have to move your car every 2 hours. You only get 30 mins for lunch and even if you eat at your computer every single day and go to take an hour lunch, people freak out because of "phone coverage." Ownership decided to acquire a competitor that was going out of business this year to add to the family of brands and no one understands what's going on with that because they're in a different part of the country and there is zero transparency so customers are ultra confused. Everything is made in China and is a straight knock off of every cool innovative company that's actually doing things right and pioneering their own way. Not to mention questionable ethics when it comes to choosing vendors overseas (again, margin is the ultimate concern). Essentially, you are peddling trash and contributing to everything that is wrong with America.

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      Glassdoor has 115 True Brands reviews submitted anonymously by True Brands employees. Read employee reviews and ratings on Glassdoor to decide if True Brands is right for you.