TrueCare24 Reviews

2.8

41% would recommend to a friend

(32 total reviews)

35% positive business outlook

TrueCare24 has an employee rating of 2.8 out of 5 stars, based on 32 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

32 reviews
1.0
25 Mar 2022

STAY FAR AWAY!!!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

None. I wish I could give a zero star.

Cons

First thing, believe all the negative reviews. This place is a joke. They have no clue what they are doing, that is why they had another round of layoffs! They let everyone know, everything was fine 2 weeks before. They fired around 75% of the company via Zoom and it took them 2 min. There was no option to respond or send a message. They said it was a random choice. Even the managers did not know! People who worked for the company for several years were let go in such a disgusting way. For anyone considering joining the company, you will find a better place than this! Just google Truecare24 and look at all the news allegations they have.

1.0
6 June 2022

Want to be underpaid and under appreciated? This is the place for you!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There really are none. Do not work here.

Cons

The CEO continuously and frequently speaks down to the employees to a point where it boarders on verbal abuse. Much is asked, but little is given in return. Most of my coworkers and I work 12 hour days, with no bonuses that were promised upon employment and not even a thank you. Most work is now being outsourced to the Philippines, and through no fault of their own, they really don’t know what they are doing. While attending a going away party a while back my fellow coworkers were congratulating the person leaving, not for their new opportunity, but for “finally escaping this hellscape.” For a company trying (and mostly failing) to transition into the mental health field, they could really care less about their employees’ mental health, or really even that of their clients so long as they are bringing in revenue. Leadership does not care to listen to genuine concerns and HR is a joke because the CEO has her hands so tied that she (yes, one person in HR) really has no idea what is happening on any given day. There is no real structure, no really accountability, and absolutely no sustainability within TrueCare. Every person I have worked with here that has this far kept it afloat has left and I am looking forward to doing the same. If you care about your mental health or career building opportunities, do not work for this company.

1.0
28 Oct 2021

Terrible work place

Recommend
CEO approval
Business outlook

Pros

The team and people you work with

Cons

Management, do not care about their employees. They will lie to clients to get contracts and not care if deadlines can be met. They discriminate against certain genders.

avatar
TrueCare24 Response
4y
Thank you for the feedback. You bring up some serious HR issues that don't represent who we strive to be as a company. I would welcome a conversation if you're open to discussing your experience - ldecker@truecare24.com
Viewing 1 - 3 of 32 Reviews

Glassdoor has 47 TrueCare24 reviews submitted anonymously by TrueCare24 employees. Read employee reviews and ratings on Glassdoor to decide if TrueCare24 is right for you.