Trustly Reviews

3.7

74% would recommend to a friend

(186 total reviews)
avatar

Johan Tjärnberg

33% approve of CEO

51% positive business outlook

Trustly has an employee rating of 3.7 out of 5 stars, based on 186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trustly employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

186 reviews
2.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

- Salary is above average - Great benefits - Super smart colleagues in every team - Good work/life balance (most of time)

Cons

- Company is severely understaffed. All teams are always swamped with work; - Being understaffed means that everybody have to be putting out fires all the time, with barely any time for continuous focus work; - Every six months or so the management finds yet another silver bullet to focus the efforts onto. That means that frequently the whole focus change to a new product or feature, regardless of the previous projects having finished or not; - Questionable director board. We had a director for the data chapter who, despite many complaints all over the company, led to my burnout and medical leave. In general directors and C-suites seem more concerned about appeasing the CEO than listening to inputs from employees; - Lost my yearly bonus due to my burnout; - An odd feeling about things not being as good as leadership said. On all-hands presentations results always looked amazing, but the company had reduced its own valuation, laid out employees, changed bonus rules, etc. These two things are contradictory; - In 4 years never had a true salary raise, only yearly mandatory review negotiated with the union, which barely covered inflation

5.0
22 May 2026

Great balance of autonomy, innovation, and strong culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The teams are filled with incredibly smart, driven people who genuinely want to help each other succeed. Work-life balance is respected while there is a strong emphasis on moving fast together

Cons

Priorities can shift quickly since the company is growing and adapting to a fast-paced market, You need to be comfortable with a bit of ambiguity at times.

Viewing 1 - 3 of 186 Reviews

Glassdoor has 349 Trustly reviews submitted anonymously by Trustly employees. Read employee reviews and ratings on Glassdoor to decide if Trustly is right for you.