Tumi Reviews

Being told directly from the DM, "I've never seen anyone with clients as good as you", I thought my growth was to be expected in the near future. Working another job down in another state for two months, I even would commute 10 hours a week to work at TUMI so I could keep my job and ensure my future with the company. My passion and commitment to the company was made further evident by many extra hours and late-nights at 520 Madison and covering shifts at many branch stores, such as Flatiron, Upper West Side, Upper Madison, 610 Madison, and Rock Center, especially around the holidays. I referred four fantastic employees to numerous Tumi locations. I also engaged in managerial duties, demonstrating proficiency with receiving shipment and sending emails to corporate because my 'new' store manager didn't feel comfortable with his communication skills in English. Please note that none of these were part of my duties or part of my job description. Thinking this engaging attitude would further my career, my work was over looked and was never acknowledged. I stayed late all the time to save and close sales while building trust and relationships with my clients. Unfortunately, there were certain hires in management that diminished to quality of the working Tumi experience. They began cutting down on hours while our CEO(who i've never met) was getting a generous bonus that year. Not only were they cutting down on hours, but they were cutting down on staff. Specifically targeting staff that was getting paid more than $17 dollars an hour while hiring new staff for much less. Needless to say, you get what you pay for... Instead of being fired or laid off, gossip spread like wild fire and our DM began playing dirty. Write ups were flying left and right for reasons that lacked credibility and justification. I got written up for being like a few minutes one morning and another time for not punching out on time for a lunch break because I was with a client closing a 6 thousand dollar sale. Because I was getting paid decently, all my hard work, long hours, extra miles I went for clients, making sure my UPT, DPT, and conversion was high was all overlooked because the new workers that were hired were wiling to work much less. We were asked to not discuss our hourly wage which is illegal but we did. That's why I know. The quality of TUMI has diminished severely over my employment these past 3 years. My numbers spoke for themselves but apparently wasn't enough. I also was hired as part time, worked full time and denied full time benefits on paper. No PTO's in the two year I was there. The company's management are sneaky and have an degrading attitude one would find in High School bullies. There are many other companies out there that will respect you as an individual.

VERY unprofessional corporate bosses, no possibility for growth or advancement, they hire "talent" from outside but do not train or promote from within, there is a "favorites" club in corporate offices, bosses use workers to advance their own careers, corporate bosses don't support their staff, corporate bosses have elitist attitudes.