UM Wireless Reviews

3.3

57% would recommend to a friend

(112 total reviews)
avatar

David Den Herder

87% approve of CEO

49% positive business outlook

UM Wireless has an employee rating of 3.3 out of 5 stars, based on 112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UM Wireless employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

112 reviews
1.0
1 Feb 2018
Recommend
CEO approval
Business outlook

Pros

There were no pros at this joke of a job.

Cons

From day one there was turmoil because the store manager and assitant manager were fired. It took them two months to find another store manager so the training that I was supposed to receive within the first month took two months to get to. Then I was told I would be paid for said training and I was not. I did not receive holiday pay like I was told. I was also lied to about the overall money that could be made. The goals were completely unrealistic. There were constant changes in policy and specials that made it confusing for customers. Employee turnover was a huge problem. Scheduling was completely random. The business hours made zero sense. This company is an absolute joke.

1.0
8 Feb 2019
Recommend
CEO approval
Business outlook

Pros

There were only a few good apples in that company.

Cons

They make you sit through meetings every week about how much you matter and how much they make as a company, and then treat you like you are a number and not a person. They do not care about you or how hard you work or your loyalty or how hard it is for you to live on your income. They make known through various indirect (and sometimes direct) ways how little they care about you. I dedicated an entire decade of my life to this company, going through three different departments by my choice to expand my knowledge and usefulness to the company, only making $16.50 by the end of it (an ENTIRE TEN YEARS... finally getting like a $2 raise my last half year or so -- so really only about $14.50 until the end -- because I kept raising a stink about it) before I finally left. The atmosphere is completely imbalanced, and the people on the top floor see things entirely different than how they are. People get threatened and antagonized daily, and upon reporting, HR just turns a blind eye. I never felt like I could take time off when in the Returns department, because everything was very time sensitive, and there is only one other person that does that job (but not your share of it -- and he works his BUTT off to do his own), but upon leaving, I decided to give them two week's notice, and ask if they could consider giving out even just a portion of my earned (accrued) PTO (I had about 100 hours) to which I was told by my manager (word-for-word), "they told me you can't get it. They're not going to do anything to help you." Ten years, people. "They're not going to do anything to help you." No one has your back. No one cares about you. They never will. Please avoid this company if you care about yourself.

1.0
14 Jan 2020

You do not want to work here

Recommend
CEO approval
Business outlook

Pros

They will train and help build your skills. Other than that, none.

Cons

Leadership is horrible. Management promotes based off who they like, not who does the best work. The work environment is toxic at best. UM is broken and rather than trying to fix what is wrong, they fire the people who try to help and promote the people who make the problems worse.

Viewing 1 - 3 of 112 Reviews

Glassdoor has 112 UM Wireless reviews submitted anonymously by UM Wireless employees. Read employee reviews and ratings on Glassdoor to decide if UM Wireless is right for you.