UMoveFree.com Reviews

As an apartment locator, the standard split in the industry for a lease is 50%, and there it is supposed to work out to about 47% of every deal, Including your benefits, hourly salary and bonus for each lease, however, that is not true, I worked there over a year, and what happened instead is that they keep promising me that I would be rewarded for my production, but instead, I was not even able to pay my bills, and kept going in the hole more and more every month waiting for my promised raises. You can't win with this company, they keep promising raises but then they just keep delaying increasing your income. You are provided a cubicle, a computer and phone. You are expected to make over 100 calls a day, even if you are a top locator, you can barely make ends meet. And to keep your pay, you are given impossible goals to achieve in order to receive the bare minimum. Even if you are a great locator and work hard, you can't get ahead. You go in for reviews every 3 months hoping that you can at least just make a decent living, and are wore out by working so hard, and not compensated for it. You can't leave because you can't afford to.

A good Agent in the Locating Industry typically makes, on average, anywhere between 40-60K with plenty of experience and repeat customers. UMoveFREE Agents are basically check-to-check workers. They promised to pay about 40% to Employees once you start closing deals. However, 1 year later, I have discovered that this is not true. Employee morale is very low, because the majority of the employees struggle to pay their bills and have to fight tooth and nail, with properties to obtain your LCs. Properties will often lie about the commission, never answer the phone, and/or are rude and argumentative, and management does little or nothing to back you up when there is a conflict with commission . You must make at least 100 phone calls per day, and you must work a process that consistently ONLY works for about 8% of the employees on the floor, specifically the top producers, lots of speculation on nepotism and cherry-picked leads for certain people, and they make you keep track of non-workable leads, tons without working numbers and emails, clients are very rude and demanding with an overwhelming sense of entitlement to their rebate or free move, even after you explain to them that it comes from your commission that the property pays us for being licensed. To them, you are just a telemarketer, and you are often treated like one. Self-gens are even hard to get sometimes because, chances are, if they came on to the site at one point in time, and was assigned to another agent, you must split any earnings with that Agent if that Agent fights you for it. Raises and bonuses are rarely seen and nearly impossible to obtain. The mission statement does not apply to daily operations and technology is way behind. Monthly and quarterly goals and reviews are given but are mostly a one sided review, and Agents are never asked "what can we be doing better as a company to improve" when there is so much room for it at this establishment. Employees are often depressed or heavily medicated and engulfed with anxiety. And good luck to you if you have anything personal that you need to take care of...like car repair or medical...you will quickly free fall in a downward spiral, with little or no chance of pulling back up! The only way out, is to ask for a loan that you must pay back over time. No matter how hard I worked, I never made more than an equivalent of $14 an hour.