US Defense Technical Information Center Reviews

Top management seems more concerned with positioning oneself for the next job versus what is best for the agency.

No one knows what they're doing. There is no training, no SOP's, no real communication. Instead of working together, the directorates actively work against one another. The customer side of things is back burnered because no one has any answers to simple questions. Leadership is a joke. People are in high paid/leadership positions because they've been in the agency for years but don't have simple knowledge of things, like how to format an email or memo. If you have concerns and voice them, you're considered a "problem" and they just wait for you to leave rather than address the problem which has cost the agency at least 35 great employees.