Does UniLodge pay their employees well?

According to anonymously submitted Glassdoor reviews, UniLodge employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at UniLodge. This rating has improved by 18% over the last 12 months.

How satisfied are employees working at UniLodge?

72% of UniLodge employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UniLodge 3.5 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at UniLodge?

Residential Advisor (40) , Customer Service Coordinator (23) , Resident Advisor (6) , Residential Assistant (4) , Customer Service (3) , Customer Service Representative (3) , General Manager (3) , Senior Resident (3) , Client Service Coordinator (CSC) (2) , Community Manager (2) , Customer Service Manager (2) , Customer Service Manager (CSM) (2) , Manager (2) , Resident Assistant (2) , Residential Adviser (2)

What are the pros of working at UniLodge according to real employee reviews?

"Diverse and friendly teams." ((in 9 reviews)); "Good people to work with" ((in 7 reviews)); "Flexible hours and good for students." ((in 5 reviews)); "Students and other staff were friendly." ((in 3 reviews)); "Flexible working hours." ((in 3 reviews))

What are the cons of working at UniLodge according to real employee reviews?

"Poor management and horrible people working together." ((in 13 reviews)); "low pay and low benefit" ((in 7 reviews)); "Depended on what managers you get, throughout my 3 years of working at UniLodge, I've had 5 different managers (turnover is very fast)." ((in 4 reviews)); "No career progression" ((in 3 reviews)); "Terrible management and upper management" ((in 3 reviews))

What are the top reviewed UniLodge locations?

Melbourne , Sydney , Canberra , Brisbane , Perth , Adelaide , Australind , Caulfield , Hell Hole Creek , Townsville , North Melbourne , Southbank

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UniLodge

UniLodge Reviews

3.6

72% would recommend to a friend

(123 total reviews)

Tomas Johnsson

69% approve of CEO

51% positive business outlook

Ratings by category

3.7

Diversity and inclusion

3.5

Work/Life balance

3.4

Culture and values

3.1

Career opportunities

3.0

Senior management

2.7

Compensation and benefits

UniLodge has an employee rating of 3.6 out of 5 stars, based on 123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UniLodge employee rating is in line with the average (within 1 standard deviation) for employers within the Real estate industry (3.8 stars).

Reviews by job title

123 reviews

4.0

10 June 2026

Easy system to use, but customer drama persists

Customer service manager (csm)

Recommend

CEO approval

Business outlook

Pros

Easy system to learn and use

Cons

Too much drama from the customers

4.0

25 May 2026

good

Advisor

Recommend

CEO approval

Business outlook

Pros

very flexible, no work pressure

Cons

miscommunication and disorganization a couple of times

UniLodge Response

We appreciate you taking the time to share your experience at UniLodge. We are pleased to hear that you value the flexibility of the role, as we recognise the importance of maintaining a healthy work–life balance. We also acknowledge your feedback regarding miscommunication and disorganisation. This is an area we are committed to improving, and we would welcome the opportunity to gain further insight. Please feel free to contact us at human.resources@unilodge.com.au so we can better understand your concerns.

4.0

14 May 2026

Varied work with supportive colleagues, but can be hectic

Customer service coordinator

Recommend

CEO approval

Business outlook

Pros

Meet a lot of people at work. No two days are ever the same. Learn many softwares, applications and platforms. Work colleagues are supportive.

Cons

Can be very busy during peak season(Semester intake period). Sometimes need to be working on feet for a long time(Especially when heaps of inspections are required)

UniLodge Response

1mo

We appreciate you taking the time to share your experience. It is great to hear that you enjoy the variety in your role and the opportunity to meet different people, as well as develop your skills across multiple systems and platforms. It is also encouraging to know that you feel supported by your colleagues, as fostering a positive and collaborative team environment is very important to us. We also recognise your feedback regarding the demands of peak periods and the physical nature of the role, particularly during busy intake times and inspections. We understand that these periods can be challenging, and we genuinely value you highlighting this. If you would like If you would like to share additional ways ways to better support our team members during high-demand times, please contact human.resources@unilodge.com.au

Viewing 1 - 3 of 123 Reviews