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      Universal Credit

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      Universal Credit Reviews

      2.9

      40% would recommend to a friend

      (23 total reviews)

      43% positive business outlook

      Ratings by category

      3.6

      Diversity and inclusion

      3.5

      Work/Life balance

      3.1

      Career opportunities

      2.8

      Culture and values

      2.7

      Compensation and benefits

      2.6

      Senior management

      Universal Credit has an employee rating of 2.9 out of 5 stars, based on 23 company reviews on Glassdoor which indicates that most employees have an average working experience there.

      Reviews by job title

      23 reviews
      5.0
      24 Sept 2025

      Work Space

      Dwp work coach
      Recommend
      CEO approval
      Business outlook

      Pros

      Very conducive environment A place to learn and grow

      Cons

      Nill at all Didn't come across any

      1.0
      9 May 2025

      Don't care about staff

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Working from home but this is slowly being taken away, can have extra holidays as flexi time

      Cons

      Managers don't care about staff wellbeing. They just say they do. Don't listen to concerns from staff High workload Always concerned about stats Micromanagement

      Viewing 1 - 3 of 23 Reviews
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      ReviewsUniversal Credit reviews

      Glassdoor has 24 Universal Credit reviews submitted anonymously by Universal Credit employees. Read employee reviews and ratings on Glassdoor to decide if Universal Credit is right for you.