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Universal Information Services

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Universal Information Services Reviews

3.1

40% would recommend to a friend

(7 total reviews)

40% positive business outlook

Reviews by job title

7 reviews
2.0
11 Sept 2012

You won't get rich working for this company.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Location is downtown Omaha. Donuts are a regular staple in the break room.

Cons

Employees earn an extremely low pay.

avatar
Universal Information Services Response
4y
The economics of traditional press clipping services was much different 10 years ago. Media monitoring and evaluation pay has increased greatly since 2012 and we provide raises to those team members that help with innovation and improved performance. Our system is a simple merit-based environment, more so know than possibly in the past. We also don't consume nearly as many donuts as we did in the last decade.
1.0
1 Apr 2019
Recommend
CEO approval
Business outlook

Pros

Often times free food. Not catered but other employees bring in food to share, sometimes the boss brings in Donuts on special occasions, and sometimes beer on Fridays.

Cons

Pays very, very little. No immediate supervision below the head of the company, means little oversight and resulting in employees often missing news articles for clients. The clients never know what they're missing.

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Universal Information Services Response
4y
Because our team works hard to preserve a great company culture, not every person is a good fit for our team. Universal is not a company built to micromanage employees, it is a platform for professionals to excel and build on their skills. One of our core values is Always Be Accountable. That is true for our team members, but also our management. It is true that occasionally a news story can get missed, for a variety of reasons. However, a missed article is rare and we are one of the only media monitoring services that will work to recover a missed article for our clients. Our clients are the best, they expect the best, and we work hard to deliver the best.
2.0
18 Jan 2019

Meh

Recommend
CEO approval
Business outlook

Pros

Cool office, decent healthcare, decent pay depending on position.

Cons

Management is frequently late to meetings, causing meetings to lack direction and focus. President of company often has WAY too many projects going at once, leaving no time for proper execution or management of projects. Company is managed by former military personel, so you can imagine how up tight and strict everything is. People frequently fall asleep in certain areas of the headquarters pretty much every day I worked there, management often joked about it, which in turn infuriated most people that actually did meaningful work at the company. Company often lacks a salesmen for whatever reason, which stunted the growth of key departments. There was always massive amounts of internal office drama surrounding pretty much every department. Lack of professional development and investment into employees is glaringly obvious as well.

avatar
Universal Information Services Response
4y
It is unfortuante when a good team member finds they can no longer perform well in their position. This director did very well in the beginning, but life circumstances seemed to interrupt their growth. However, the level of drama at that time did grow to a point where we had to move some team members off our team, after trying to work with them to eliminate the turmoil they were causing. Company culture is one of the biggest benefits we have, when that culture is harmed by an employee, we will work even harder to mitigate that issue.
Viewing 1 - 3 of 7 Reviews

Glassdoor has 8 Universal Information Services reviews submitted anonymously by Universal Information Services employees. Read employee reviews and ratings on Glassdoor to decide if Universal Information Services is right for you.