UpHabit Reviews

4.3

80% would recommend to a friend

(12 total reviews)
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Neil Wainwright

Not enough data to show CEO approval

63% positive business outlook

Reviews by job title

12 reviews
1.0
18 Apr 2021

Great team, but overall an extremely poor experience

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The team that was built was great, work was usually done quickly and to a high quality. Very friendly people that all wanted to build something great, would gladly work with them again Working in a start-up meant working on lots of new features and got to see the product grow A fair amount of perks, good equipment, and a nice office space Compensation and benefits were good, at or slightly above industry standard

Cons

Working with leadership was extremely difficult. often felt like nothing I said or purposed mattered, it was usually brushed off or forgotten about very quickly. Features were planned based off of what management (the CEO) wanted and very little if any user research or data was taken into consideration when a new feature was developed. Features changed at a whim, it felt like every week something new was added or a feature out of nowhere needed to be urgently put into the app with no clear reasoning as to why other than "I want it". When a feature that was dictated to us tested poorly or received negative feedback, management denied all responsibility and blamed us for the poor performance. There was an obsessive mantra of wanting to listen to users and always being open to feedback but it often went nowhere. Saying you listen to users only works when their feedback is incorporated into the product. Micromanagement was common. Getting messages from management at all hours of the day about some new idea was a weekly occurrence. I clearly remember getting messages Christmas morning while opening gifts with my family. Management would ask for things and if you didn't immediately respond you'd be bombarded with messages asking to see it. It created an extremely anxiety-filled office, and it's something that still impacts me today. Seeing co-workers cry, being extremely upset/angry, or venting after work happened far too often. Management would always bring up how much things cost and spend staggering amounts on things that felt had little impact and it definitely made us question why these investments were being made (thousands spent on merch, fancy toys for the office, weekly catered lunches, very expensive work parties etc...) Money seemed to be the thing used to solve a lot of problems rather than thinking things through and creating a plan. We were always told to go with the most expensive option for software/services or contractors, and it really felt like money was being flaunted just for the sake of showing off. After a lengthy period of time working there had lost all confidence in the product and in leadership, had given up trying to make an impact with the skills have and really just went along with what leadership told me to do, which benefits no one and ultimately left the product in a poor state. I don't regret my time there, it gave me experience of knowing what not to look for in a job.

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UpHabit Response
5y
Hi there, after seeing this new review the company has the sense that we likely have just one former employee or competitor writing a number of reviews. If it's a former employee, as mentioned you're doing a disservice to your fellow current and former team members where their future employees will read your reviews and wonder if it was them that was coming off as so bitter and unkind. As just mentioned, to those employers, please speak to the UpHabit founder. He knows his team and the quality of them and their work. He doesn't want these diatribes to reflect poorly on the great team members he works with daily and the former team members he has led. To the author...you've never said any of this at any time in the history of being at the company, so we highly doubt these postings are from a group of former employees. We're all in tech...we know how to create lots of emails accounts from different IP addresses, don't we? The founder is not concerned by these reviews. He knows his values and Glassdoor is not new. You're only hurting former team members. Some I know have seen the first post and are shocked and disappointed. Is that what you planned on? Hurting them? In any event, we wish you great success in your future. If you were a former employee, we strongly advise you let this go as it's not healthy to maintain this level of animosity. You made your point. You're bitter and weren't happy at UpHabit (if in fact you were there). But geez, why not just have left? This bitterness will affect your current life and we don't wish that for anyone. Sincerely, UpHabit
1.0
14 Apr 2021

Debunking the sociopathic founder

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you use the founder as much as he uses you, you can get to places if you don't have a soul.

Cons

The founder is in denial of the 1 star review “It's just one line of code”, and made the claim that it’s completely fasle. Let’s look at the data to outlay the facts. Is this true? “company fired all it's full time employees then offered them contract positions at ridiculously below market rates. When few people accepted, overseas contractors were used.” While I can’t prove that the company did this without disclosing private information, anyone can look at the number of employees listed under UpHabit on LinkedIn (currently at 4). Followed by applying a filter to see how many employees list UpHabit as a previous company (currently at 20). Reviewing the employees listed here indicates that most left in Q4 2020, so draw your own conclusions. Is this true? “management claims to be data driven but all product decisions are made based on the CEOs gut feeling no data involved.” Anyone can verify this by talking to any one of the 20 past employees in UpHabit’s short history. People talk in this industry. Denying the truth only makes management look evil instead of merely bad. Is this true? “Every time you brag to others publicly and to the team about how most of the team are immigrants it makes everyone on the team more resentful. Stop trying to make us feel like we owe you for being in Canada.” The founder loves to virtue signal about his team consisting of women and minorities, as evidenced by this tweet: > "As of this morning, @uphabit’s team is 40% women. I couldn’t be happier (well, even higher would be better)." Is this true? “does not offer a option/share plan but a convoluted plan that is designed to penalize anyone who leaves the company ever. Options only vest if you're employed at a "qualifying exit" even if you stay for 10 years but leave the day before an exit you get 0.” Yes, yikes! The tech industry standard is a 4 year vest with a 1 year cliff, regardless of when an exit happens. Every one of the best startups offer this. Once again, the founder’s tweets verify that he doesn’t offer that: > "We have no options at the moment. I just allocated 15% of an exit day one to be distributed to the team as bonuses using their total company earnings as the weighting factor. So if we’re sold tomorrow, 15% goes to them. No un-allocated options. By design it’s fully allocated." Finally, in the founder’s response of empty rhetoric, he attacks the reviewer instead of the issues, and emphasizes the negativity of the previous review. Funny how negative experiences create negative reviews, but there is also a term that the founder is unaware of - toxic positivity - where any negative attributes are shoved under the rug or lied about, to maintain the false perspective of "positivity". That's even worse for people, and is a form of abuse by a sociopath.

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UpHabit Response
5y
Anyone calling anyone a "sociopath" is not a kind person. Therefore, we don't believe this author is a former employee of UpHabit. If it was, we made a mistake in hiring such an unkind person as that is not the type of people we hire. The author has done a great disservice to their former co-workers (if in fact you worked at the company) as future potential employers of theirs (including your own future employers) will read this review and question the integrity and values of a candidate from UpHabit. In a sense, you're hurting innocent bystanders. That is not a nice thing to do. The founder has experience with Glassdoor and is not concerned by such a review, but to the current and former team members hurt by this, all the founder can say is that they should let it go and focus on their own values, integrity and sense of purpose and kindness. People will try and hurt you from time to time, but it's petty and immature of others to do so. In the grand scheme of things, this is not a big thing. Someone anonymous trying to be hurtful and vindictive is sadly not an uncommon thing. But kindness is thankfully more prevalent in the world. To any potential employers who are reading this posting, please reach out to the UpHabit founder directly and he can vouch for the character and quality of the team members that have worked there, and that he strongly doubts that this post is from a former employee of UpHabit. There are a lot of truly outstanding people that work at UpHabit, including some great former team members that the founder has the utmost admiration and respect for. Clearly this author is not thinking of their former co-workers (should the author have ever worked at the company). However, the company is thinking about them and their success and will do everything to ensure they are supported, both at UpHabit and beyond. There have been a lot of remarkable team members at UpHabit, including current ones. Sincerely, UpHabit
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Glassdoor has 16 UpHabit reviews submitted anonymously by UpHabit employees. Read employee reviews and ratings on Glassdoor to decide if UpHabit is right for you.