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      Upstream Works

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      Upstream Works Reviews

      3.8

      78% would recommend to a friend

      (43 total reviews)

      Rob McDougall

      75% approve of CEO

      70% positive business outlook

      Ratings by category

      4.1

      Culture and values

      4.0

      Diversity and inclusion

      3.7

      Career opportunities

      3.6

      Work/Life balance

      3.5

      Compensation and benefits

      3.4

      Senior management

      Upstream Works has an employee rating of 3.8 out of 5 stars, based on 43 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upstream Works employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      43 reviews
      1.0
      18 Sept 2016

      "Do I Look Stupid To You?"

      Programmer
      Recommend
      CEO approval
      Business outlook

      Pros

      A few employees have a good sense of humour. If you work there for fifteen years then you get underground parking. Public transportation is available but you have to walk fifteen minutes from the bus stop. Lunch is provided once a month. Bimonthly company escapades. No need to take initiative because management will turn down ideas that could boost productivity, e.g.: 1. Improve maintenance using better software patterns. 2. Improve deployment times using automation tools and PowerShell. 3. Improve developer-to-developer collaboration (using Pull Requests and Markdown text files). 4. Improve developer productivity using ReSharper, Vim, and the Git-Bash Shell.

      Cons

      "Do I look stupid to you?", "Was I born yesterday?". These are actual phrases said to me verbatim in the same meeting. Management does not understand the Software Development Lifecycle (SDLC). People are hired and fired at a moment's whim. Company is stingy: the computer is slow (it has a spinning hard drive!) and the screen is low resolution and dim (it hurts to read text!) Management team do not lead by example: They have up-to-date laptops and screens. No teamwork: I had been told by colleagues to work slower.

      avatar
      Upstream Works Response
      9y
      It is disappointing to see your negative comments but we do appreciate your feedback regarding your short experience with us. We will review internally with our staff and take action on any items deemed relevant. If you wish to review your experience in greater detail I encourage you to reach out to me to discuss. Sincerely, Brianne Myddelton Director of Culture 905.660.0969
      2.0
      11 July 2021

      Tread Carefully

      Individual contributor
      Recommend
      CEO approval
      Business outlook

      Pros

      - Decent response to Covid - Weekly stretching - Xmas parties - Summer picnic

      Cons

      - CEO - Most of senior management - No board of advisors - Way too many responsibilities for each person - No accountability / no praise - Professional Services is treated poorly / Engineering is treated poorly Want to work somewhere your ideas will be heard but not acted on? Want to work long hours and weekends? Want to work somewhere where you are taking on responsibilities for 2-3 different functions / people? Want to be over worked and get paid the industry average or less? Well then, work here. With top talent leaving left and right (attrition rate ~ 30% during Covid), Upstream Works isn't a place you want on your LinkedIn profile. Most people will have more responsibilities than they can handle, being overworked by working evening and weekends. The software is riddled with bugs and infrastructure issues with little to no plan to stop and fix this. Professional Services is dying because of this, Engineering is dying because of this. There are amazing people within the trenches, but they all deserve a better place to work.

      avatar
      Upstream Works Response
      4y
      Sorry to see posts like this show up on Glassdoor. Some of the information is biased and factually incorrect, so we really don't know what to say other than that we continually strive to serve the needs of our customers and employees to the best of our ability.
      1.0
      8 Dec 2019

      Going Downhill

      Developer
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible hours and good pay Good office location Great team members

      Cons

      Software is of poor quality, lots of bugs, and management refuses to spend time fixing Dev manager has no experience, things made up on the fly Not much support or guidance Lots of unhappy people causing a toxic environment

      Viewing 1 - 3 of 43 Reviews
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      ReviewsUpstream Works reviews

      Glassdoor has 44 Upstream Works reviews submitted anonymously by Upstream Works employees. Read employee reviews and ratings on Glassdoor to decide if Upstream Works is right for you.