Valley Metro Reviews

3.0

51% would recommend to a friend

(43 total reviews)

Jessica Mefford-Miller

83% approve of CEO

39% positive business outlook

Valley Metro has an employee rating of 3.0 out of 5 stars, based on 43 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Valley Metro employee rating is in line with the average (within 1 standard deviation) for employers within the Government and public administration industry (3.6 stars).

Reviews by job title

43 reviews
1.0
23 May 2025

Unorganized mess

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

While management may fall short at times, many non-management employees stand out for their genuine helpfulness and sincere care.

Cons

Management often appears disengaged and unresponsive to employee and customer needs. There is a reluctance to embrace change, even when simple adjustments could significantly enhance the experience for both employees and customers. Although input is occasionally requested, suggestions for improvement are rarely acknowledged or implemented by leadership. There seems to be a pattern of hiring externally rather than promoting highly qualified internal candidates, limiting opportunities for growth within the organization.

Viewing 1 - 3 of 43 Reviews

Glassdoor has 47 Valley Metro reviews submitted anonymously by Valley Metro employees. Read employee reviews and ratings on Glassdoor to decide if Valley Metro is right for you.