Does Valley Metro pay their employees well?

According to anonymously submitted Glassdoor reviews, Valley Metro employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Valley Metro. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Valley Metro?

51% of Valley Metro employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Valley Metro 2.8 out of 5 for work life balance, 2.7 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Valley Metro?

Bus Operator (2) , Intern - Hourly (2) , Manager (2) , Planner (2)

What are the pros of working at Valley Metro according to real employee reviews?

"Great benefits and promote yourself in a higher position." ((in 6 reviews)); "Many of the coworkers are great." ((in 3 reviews)); "There are a lot of really great people that work here, who genuinely care about their coworkers, employees, and teams." ((in 3 reviews))

What are the cons of working at Valley Metro according to real employee reviews?

"There is definitely favoritism with management and certain customer service reps." ((in 5 reviews)); "The pay could be better." ((in 5 reviews))

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Valley Metro

Valley Metro Reviews

3.0

51% would recommend to a friend

(43 total reviews)

Jessica Mefford-Miller

83% approve of CEO

39% positive business outlook

Ratings by category

3.1

Diversity and inclusion

3.0

Compensation and benefits

2.8

Work/Life balance

2.7

Culture and values

2.5

Career opportunities

2.4

Senior management

Valley Metro has an employee rating of 3.0 out of 5 stars, based on 43 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Valley Metro employee rating is in line with the average (within 1 standard deviation) for employers within the Government and public administration industry (3.6 stars).

Reviews by job title

43 reviews

1.0

13 Jan 2026

Poorly managed and employee intimidation

Light rail vehicle mechanic

Recommend

CEO approval

Business outlook

Pros

Decent starting pay for just starting

Cons

Micromanage, intimidation, degenerates supervising and managing. It's a giant anxiety rat trap.

1.0

28 Aug 2025

Horrible Company

Customer service representative

Recommend

CEO approval

Business outlook

Pros

No pros, no pros. None

Cons

Absolutely worst company to work for

1.0

23 May 2025

Unorganized mess

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

While management may fall short at times, many non-management employees stand out for their genuine helpfulness and sincere care.

Cons

Management often appears disengaged and unresponsive to employee and customer needs. There is a reluctance to embrace change, even when simple adjustments could significantly enhance the experience for both employees and customers. Although input is occasionally requested, suggestions for improvement are rarely acknowledged or implemented by leadership. There seems to be a pattern of hiring externally rather than promoting highly qualified internal candidates, limiting opportunities for growth within the organization.

Viewing 1 - 3 of 43 Reviews

Jobs at Valley Metro

Pressure Washer (Facilities Cleaning)

Communications Systems Technician

Signal Systems Technician

Communications Systems Technician

Track Maintenance Technician