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      Valley Metro

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      Valley Metro Reviews

      3.0

      51% would recommend to a friend

      (43 total reviews)

      Jessica Mefford-Miller

      83% approve of CEO

      39% positive business outlook

      Valley Metro has an employee rating of 3.0 out of 5 stars, based on 43 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Valley Metro employee rating is in line with the average (within 1 standard deviation) for employers within the Government and public administration industry (3.6 stars).

      Reviews by job title

      43 reviews
      2.0
      6 Feb 2020

      Maintain the status quo

      Employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits are decent. Free bus pass is nice. Many of the coworkers are great. Really good community environment in the organization.

      Cons

      Most of my issues stem from those I work with. Many dont want to share work, or discuss problems u less the manager is forcing you to handle it. There is no real movement forward, it's about maintaining the status quo because it's the easier option. a select few set those priorities that everyone has to deal with.

      2.0
      8 Apr 2024

      Nothing special

      Maintenance
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent hours for the work.

      Cons

      Disconnected leadership at most levels.

      3.0
      17 Aug 2023

      A basic customer service job.

      Customer service/dispatcher
      Recommend
      CEO approval
      Business outlook

      Pros

      No sales metrics requirements and amount of customer service representatives generally meet or exceed the necessary needed to take the calls volume. Clients of the service are a lot less likely to be angry due to the quality of the service compared to their alternatives. The few angry customers are also regulars so your coworkers will help you know what to expect anyways.

      Cons

      There aren't many opportunities I experienced for climbing the corporate ladder. Company also allegedly has a high turnover rate according to what I've been told, so workload may be greater during times of low employment in the company. Pay is rather basic and similar to what many entry positions like fast food or grocery stores give out.

      Viewing 1 - 3 of 43 Reviews
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      ReviewsValley Metro reviews

      Glassdoor has 47 Valley Metro reviews submitted anonymously by Valley Metro employees. Read employee reviews and ratings on Glassdoor to decide if Valley Metro is right for you.