Verastar Reviews

3.1

41% would recommend to a friend

(295 total reviews)
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Lee Hull

66% approve of CEO

38% positive business outlook

Verastar has an employee rating of 3.1 out of 5 stars, based on 295 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verastar employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, mining, utilities industry (3.7 stars).

Reviews by job title

295 reviews
2.0
25 Sept 2023
Recommend
CEO approval
Business outlook

Pros

A few years ago, Verastar was a gleaming beacon of promise, a place where hope and ambition danced hand in hand in the corridors of B2B utilities sales. But let me tell you, what has happened at Verastar is a real tragedy, a descent into the madness and chaos of corporate dysfunction. In those halcyon days of yore, Verastar had all the makings of greatness. The stage was set, the actors were in position, and the play was unfolding with a sense of purpose. Good people occupied the key roles, and the company was riding a wave of positivity and progress. But, alas, as the saying goes, "power corrupts," and it wasn't long before a dark cloud descended upon this once-promising empire.

Cons

Enter the new CEO, a harbinger of doom in a tailored suit. With a wave of his hand, he brought forth a new CTO, a figure whose intentions were as mysterious as the Bermuda Triangle. Inexplicably, the existing CIO, a paragon of effectiveness with a stellar track record, was shunted to the sidelines, his wisdom discarded like an old dishcloth. As the months passed, the CTO's reign of terror began to take shape. The IT department, once a well-oiled machine, descended into chaos, a cacophonous mess of malfunctioning gears and broken dreams. The epicenter of this catastrophe? Salesforce, the CTO's pet project, a beast of complexity and confusion. Communication, once a lifeline in the organization, became a casualty of war. The CTO's approach to dialogue could only be described as rude and bafflingly incoherent. Strategy, previously an open book, was now shrouded in shadows, locked away in the CTO's monolithic silo. Gatekeeping became the norm, an unnecessary and counterproductive barrier that alienated the very people who held the keys to progress. In this maelstrom, the casualties piled up. Talented individuals were pushed out or left voluntarily, their once-bright spirits extinguished by the relentless storm of incompetence. Those who remained had little good to say about the man at the helm. He played fast and loose with people's livelihoods, callously toying with the futures of those who had invested their blood, sweat, and tears in the company's success. And let us not forget the financial disaster. Millions of pounds, my friends, spaffed up the wall with nothing to show for it, a grotesque testament to the CTO's reckless abandon.

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Verastar Response
2y
Thanks for sharing your thoughts in such detail. We're genuinely sorry to hear you feel this way about your time with us and we’d really welcome the opportunity to discuss the points you’ve made in more detail and we’d value the chance to chat to you. If you’d be open to that, which we really hope you are, please contact us via HR@verastar.co.uk, or alternatively reach out to our Chief People Officer directly.
1.0
31 Jan 2016
Recommend
CEO approval
Business outlook

Pros

Good breakout area that's about it really. Close to motorway (M56) and the allow flexible working as long as you do 9.30 to 4.30 as the core hours.

Cons

Training non existent Job role and responsibilities not given, cliquy, if your face doesn't fit or you take your job seriously you are out. Not very ethical. They round down your log on times so you can lose out. If you are sick you lose holiday days. No parking. Very target driven so you are under pressure to retain income at any cost.

1.0
24 Aug 2017

Fake positive reviews from recruitment

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The staffs, holidays and it made me wiser(fool me once, shame on you. Fool me twice...not going to happen thanks to Verastar).

Cons

Clueless/useless management team, no teamwork(every man/woman for themselves), no freedom of speech(it's like treading on eggshells), pay progression is a joke and putting far too much pressure on the staffs, poor staff turnover(which continues to get ignored), you become nothing but a number on a seat the moment you step into the call centre floor, no recognition for your hardwork, wages' awful even with pay progress(you can actually go to talk talk to do Broadband and get 22k rather than the 16.5k they pay at Verastar), the company is a sinking ship, no sick pay for actual advisors who are actually sick, no support from your management team, two faced managers, judge the company by the fake reviews left by their recruitment team, they prey on naive people(both customers and staffs)...I'm going to stop now but the list of cons go on.

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Glassdoor has 298 Verastar reviews submitted anonymously by Verastar employees. Read employee reviews and ratings on Glassdoor to decide if Verastar is right for you.