The CEO has worked in the association community for many years and does have a good PERSONAL reputation, but I've heard from MANY current and former clients that he doesn't seem to know what is actually happening with their search, e.g. staff knows more about the search than he does. I've also heard that contacts within client companies want to cancel their contracts for searches for performance issues but can't because the CEO has his nose up so far up the client's chief executive's butt it makes it virtually impossible to do. He tells the client exactly what they WANT to hear which if oftentimes not the truth.
Cons
The CEO is very manic and can blow up at staff when he has too many searches at the same time and is pulled in too many different directions. The CEO is nothing more than an order taker, which is not necessarily good in executive search.
I've worked in boutique and global search firms, as well as in-house at multibillion-dollar companies and still find Vetted to be one of the top search organizations, in terms of compelling searches and clients, opportunity to work closely with firm and client leadership, fast pace and variety of work, and firm leadership's passion for delivering great results and having fun doing it. Firm and leadership have a great reputation in the industry - among both clients and candidates - for both search execution and "thought leadership." Work can be super fast-paced and standards are very high, but it was always a collegial atmosphere, where all team members could come to work as their "authentic selves."
Cons
Nothing that isn't common to other boutique professional services organizations - work can come fast and furious, process could be buttoned here and there, and clients are paramount. More the nature of the business than any sort of cons.