employer cover photo
employer logo
employer logo

Virginia Premier

Is this your company?

Virginia Premier Reviews

2.9

45% would recommend to a friend

(234 total reviews)

Linda Hines

53% approve of CEO

37% positive business outlook

Virginia Premier has an employee rating of 2.9 out of 5 stars, based on 234 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Virginia Premier employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

234 reviews
2.0
30 Jan 2019

Toxic Workplace

Recommend
CEO approval
Business outlook

Pros

benefits, connection to VCU, loyal employees, infant at work program, transportation fleet, employee and dependent tuition assistance, presence throughout the state

Cons

poor IT and reporting; faulty equipment; intrusive work from home program; backstabbing culture, inconsistent HR practices and policies; discriminatory practices; absentee CMO who travels more than leads; too many executive leaders than staff; inexperienced leaders who were hired for how well they are liked and not for their knowledge and skill; too many initiatives and no follow up; poor use of Six Sigma methodology and process improvement; too many meetings and not enough time to perform work; limited provider network for LTSS services; poor claims department; bullying tactics; allow DMAS to run all over them without questioning; not enough human resources to support case managers; no loyalty to staff who have been with company through their ups and downs; lack of support for managers, employees can go to HR and not respect their leadership; departments work in siloes

3.0
29 Nov 2018

a hot mess

Recommend
CEO approval
Business outlook

Pros

they allow new mothers and fathers to bring their child to work for the first 8 months; kudos for that

Cons

Virginia Premier is the most scatter-brained company I have ever worked for. They have a vision but no idea how to execute it; especially at the executive level. The management team doesn't know how to say no to any initiative or prioritize. The departments don't have a set budget. Instead everything is a "must do". The managers and senior workers are drowning in projects and go from project meeting to project meeting and nothing gets done. Much of their revenue is derived from one source (Medallion 4.0) which is dependent on stay on the good graces of the government. Their processes are wildly inefficient and to make up for this, they carry a workforce that is way too big. They do a disturbing amount of work manually because the systems don't do what they are supposed to. It was also my observation that most positions paid about 15% less than other surrounding companies. I have never been so happy to leave a company.

avatar
Virginia Premier Response
7y
We're sorry to hear you had this experience. However, Virginia Premier is rapidly growing to meet the health care needs of the communities we serve. We also are evolving to meet the demands of the changing healthcare landscape in order to remain competitive and to continue our mission of providing affordable, quality healthcare for those in need. With growth comes challenges, which we are addressing in order to support this progression in our company and in the healthcare field. Not only are we making significant investments in our people, but in our technology as well. With regard to pay, Virginia Premier aims to be competitive in the marketplace to attract and retain good talent; and in fact, when one takes into consideration the value of our extensive benefits, our total compensation package is excellent. We participate in and conduct market compensation analysis studies on a frequent basis to ensure our compensation is competitive. Not to mention, Virginia Premier is a great place to work! We wish you the best in your future endeavors. - Vice President, Human Resources
2.0
11 Feb 2019
Recommend
CEO approval
Business outlook

Pros

Steady M-F, Work from home. PTO and sick pay.

Cons

At the moment everything. When i first started i could tell the company cared about its employees, I’d recommend that company to anyone. Not anymore. I’d even go as far to say they don’t even really care about their members. You have an HR department that doesn’t do it’s job, they only work to cover the companies behind. This HR is the worst I’ve ever seen, they truly pretend to care with a passion. You have people coming to you with concerns and pretend to take care of it but only push it under the rug. You don’t have the right people working here, and it shows. This company is all about favoritism and backstabbing. There are tons of employees here that break their backs here, only to get run over in the end. You chose a company to pay out attendants for the care of OUR MEMBERS, who have gone months without getting paid and that issue has been going on for months even years. I’d really like you all to take calls from members every day some even crying because they about to lose their attandent because they can’t get paid and they can’t afford to pay them out of their own pockets. You bring in people for C suite positions who have no interaction with their employees. They change like the weather. You change up the program ever couple of weeks. You hand out things that need to be done on Friday and give out deadlines that aren’t realistic and then get mad that they aren’t finished. Poop travels down at VPHP and that is every week. You don’t have enough Care Coordinators to do the job it takes to keep up with our member, and HALF or more of Care Coordinators you do have don’t do their job. Don’t answer calls from member who have been calling for weeks to speak to them. So the MCS team has to pick up ALL the slack of the CARE Coordinators. You don’t hold people accountable. You fire people over the smallest of things but have the audacity to keep horrible supervisors, racist employees and more. who have been complained on by multiple people. Also you have openings for positions in house and management has already picked who they wanted before the interviews start, you have recommendations from supervisors holding people back because of personal vendettas. HR should already know about that. I could go on but I’d be here all day.

Viewing 1 - 3 of 234 Reviews

Glassdoor has 242 Virginia Premier reviews submitted anonymously by Virginia Premier employees. Read employee reviews and ratings on Glassdoor to decide if Virginia Premier is right for you.