Visiting Media Reviews

4.0

68% would recommend to a friend

(41 total reviews)
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Jascha Kaykas-Wolff

69% approve of CEO

65% positive business outlook

Visiting Media has an employee rating of 4.0 out of 5 stars, based on 41 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Visiting Media employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

41 reviews
1.0
18 Mar 2022
Recommend
CEO approval
Business outlook

Pros

remote job and neat product

Cons

-Training was non-existent to inadequate at best. When I asked questions to clarify, the answers from upper management (one individual in particular who was the only person I could learn from) were condescending, unhelpful, and often left me second guessing myself. -I was made to feel like a burden from the beginning and never received any positive acknowledgment from anyone outside of my department. -Was told many times that the problem with upper management, including the owner, is “a lack of empathy”. Most of the teams and even other managers have simply come to accept their tyrannical ways. -They are growing too fast to do a good job and when I asked for help they could not provide any guidance, support, or come up with a plan to provide any clarity or help what-so-ever. This place is truly so toxic—please do yourself a favor and look for a place that actually cares about their employees. It’s been awhile since my departure, and to this day I’ve never received any sort of attempt to remedy my horrible experience.

2.0
13 Nov 2023

Something shady going on

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I enjoyed my time with the company. The product was incredibly exciting and was always sold to us as a real disruptor in the hospitality space. My colleagues were incredible and my team was well-equipped for the challenge of scaling the business just as quickly as it had grown in 2023, however, there is a big caveat to all of that.

Cons

At this point, Visiting Media has reportedly laid off somewhere around 25% of employees. Almost everyone on my team hired in early 2023 has been laid off. Whatever growth we saw and were being fed when we were hired, erased. This isn't the shady part. There have been rumors swirling around that Visiting Media was on the verge of losing a major customer which would be a very significant loss for the company. These rumblings started only 1-2 weeks prior to the layoff announcements. We just had an all-company summit where everyone was flown out to Carlton, OR and we had a huge hoo-rah about the health of the business and the future growth we were going to see. By all accounts, the executive leadership was feeding us lies about some bright future that would come crumbling less than 2 months later. The shady thing is that of everyone laid off, it was the executives and ICs with no ties to the previous years of the company. From what we've heard so far, no executive leadership was let go and ICs with ties to Ben the CEO or other core leaders were let go. It leaves a very sour taste in my mouth to believe that completely out of the blue anyone not in the "in" crowd would be let go so suddenly. Nearly entire departments were let go in the midst of what is supposed to be the company's big launch of TrueTourX. I'm left wondering how long they knew the writing was on the wall. I wonder if they lost the major customer. I wonder why certain seemingly less impactful roles were spared while others that actually move the needle but were close with OG leaders were let go. There's a massive gap in transparency that's become very apparent. I would stay away until the dust settles.

3.0
13 Jan 2022

A little too disorganized for me.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- AWESOME product - Great benefits - Sweet people (for the most part) - Remote - On the cutting edge of their industry

Cons

- Lack of structure in training/expectations - Feeling like you're bothering people when you have questions. Not that I'm not down to figure it out, but I need a clear set of expectations and to make sure I understand what I'm doing. - Getting thrown into start working the job full time and having meetings with people before being fully trained. Didn't feel totally set up for success and felt like only half of my questions would be answered when I asked. - No plan for speaking with non-english speaking people even know they're moving into markets all over the world. - Rude IT guy

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Visiting Media Response
4y
Thank you for your feedback. Based on feedback like yours, our executive team has prioritized our brand new onboarding program, launching within 30 days. We have also focused on hiring to support new markets. We want your experience, and that of all of our colleagues, to be a smooth one. Our door is open for further discussion: hr@visitingmedia.com
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Glassdoor has 43 Visiting Media reviews submitted anonymously by Visiting Media employees. Read employee reviews and ratings on Glassdoor to decide if Visiting Media is right for you.