Vocera Reviews

3.6

68% would recommend to a friend

(183 total reviews)
avatar

Brent Lang

87% approve of CEO

62% positive business outlook

Vocera has an employee rating of 3.6 out of 5 stars, based on 183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vocera employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

183 reviews
2.0
1 Nov 2017

Vocera lacks leadership

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great product and product development focus. Good benefits package. Excellent implementation and IT support service.

Cons

A lack of leadership experience with sales management is a concern, there is no people development focus. The sales team are not incentivized to provide ongoing customer service. Vocera has been removed from a number of facilities because of this. Terrible HR on-boarding experience.

1.0
12 Dec 2021

Don’t work here

Recommend
CEO approval
Business outlook

Pros

Good technology, motivated to grow

Cons

Not people focused, high staff turnover, no understanding of market outside US, poor training and support, dishonest management who overcharged customers on software maintenance agreements

1.0
4 June 2014

Too late to fix

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- They still have fairly good customer approval ratings, perhaps because Healthcare IT is stuck in the 90s. - They have good staff in Tech Support and IT. - They provide free fruit once a week to employees. - They have a good work-at-home policy.

Cons

- The Vocera badge, its main source of product revenue, is old technology. - Most of the talented pre-IPO employees (including the founders) have already left. - The company stock is now trading below its IPO price. - A million-dollar-a-year executive just resigned to take a job with a pre-IPO company. Expect more executives to follow. - For such a small company, there are way too many VPs, directors, and middle managers, and not enough people who actually do work. - Their revenues have been flat, no growth, for several years, despite having more than $100 million in cash to invest. They're not profitable. - Turnover in Engineering is high. They haven't been able to keep talented people. Most new job openings in Engineering are slotted for Bangalore. - They have an unbelievably poor track record for acquisitions, none of which have added revenue. - A couple years ago Vocera doubled its sales staff and didn't increase sales at all. - It's an English-only product, and mostly a U.S. product. - The Race Street location in San Jose is ugly and unsafe (particularly at night), although it's close to the light rail station and 280. If you drive to work, your car is likely to get broken into in the parking lot. Don't expect a company-paid bus to take you to work. - There's no company match on 401K contributions. If you're not a VP or a director, they really don't care about you. - There’s no subsidized food service for lunch.

Viewing 1 - 3 of 183 Reviews

Glassdoor has 208 Vocera reviews submitted anonymously by Vocera employees. Read employee reviews and ratings on Glassdoor to decide if Vocera is right for you.