Does Voya Financial pay their employees well?

According to anonymously submitted Glassdoor reviews, Voya Financial employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Voya Financial. This rating has been stable over the past 12 months.

How satisfied are employees working at Voya Financial?

65% of Voya Financial employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Voya Financial 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Voya Financial?

Customer Service Representative (62) , Business Analyst (23) , Manager (21) , Intern (19) , Analyst (18) , Financial Advisor (14) , CSA - Customer Service Associate (13) , Director (12) , Software Developer (12) , Vice President (12) , Financial Analyst (11) , Senior Business Analyst (11) , Customer Service Representative (CSR) (10) , Internal Wholesaler (10) , Software Engineer (10)

What are the pros of working at Voya Financial according to real employee reviews?

"Benefits are good and the company seems to be financially strong." ((in 137 reviews)); "The people are great and nice to work with." ((in 106 reviews)); "good work life balance and work from home options" ((in 70 reviews)); "Great culture and values." ((in 68 reviews)); "Pay and experience is good" ((in 51 reviews))

What are the cons of working at Voya Financial according to real employee reviews?

"No training at all" ((in 30 reviews)); "Frequent layoffs" ((in 29 reviews)); "There were 5 managers for a team of 6 analysts." ((in 25 reviews)); "Typical corporate changes that take place every couple of years with changes in senior leadership." ((in 20 reviews)); "Lack of upper management being cordial with lower management." ((in 19 reviews))

What are employees saying about Voya Financial redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Voya Financial redundancy and their outlook for job security at Voya Financial in 2026.

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Voya Financial

Voya Financial Reviews

3.6

65% would recommend to a friend

(1,186 total reviews)

Heather Lavallee

57% approve of CEO

61% positive business outlook

Ratings by category

3.9

Diversity and inclusion

3.7

Culture and values

3.7

Work/Life balance

3.6

Compensation and benefits

3.2

Senior management

3.2

Career opportunities

Voya Financial has an employee rating of 3.6 out of 5 stars, based on 1,186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Voya Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

1K reviews

2.0

25 June 2026

Charitable focus can't offset low morale and poor culture

Avp-operations

Recommend

CEO approval

Business outlook

Pros

Charitable Community volunteerism encouraged Coworkers are kind, many lifers.

Cons

Salary Benefits- health is trash, 401k decent Growth opportunities Company culture has worsened Morale is terrible

4.0

25 June 2026

Great learning opportunity for early career development

Investment analyst

Recommend

CEO approval

Business outlook

Pros

Great learning oportunity for younger career

Cons

Nothing bad to say about company

5.0

19 June 2026

Inclusive culture with challenging customer interactions

Senior customer service representative

Recommend

CEO approval

Business outlook

Pros

Inclusive. Charitable. Good tuition reimbursement programs.

Cons

Rude customers. Difficult helping elderly navigate digital systems/website.

Viewing 1 - 3 of 1,186 Reviews

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