Mgmt doesn't seem to genuinely care about floor staff & pay is absurdly low for staff literally keeping people alive
Pros
- meaningful work - many amazing coworkers - providing essential services to people that need them the most
Cons
- pay is not worth the cost to your mental/physical health - chronically short staffed - verbal abuse & bullying - physical assaults - frequent medical emergencies - deaths of clients IMPORTANT: - lack of real support (e.g. mental or other) from any level of management in the aforementioned situations - neither verbal or physical violence is taken seriously - mgmt dismisses pleas for integral trainings: no real de-escalation training through work-place, no mental health crisis training, no anti-racism training, no gender identity training (all requested numerous times), no self-defense training despite frequent physical altercations - rigid top-down structure in organization - futile union - the 'idea' of Wish seems to have become more important than the organization's clients, its work or its workers
