Wallaroo Media Reviews

2.8

40% would recommend to a friend

(28 total reviews)

Brandon Doyle

33% approve of CEO

37% positive business outlook

Wallaroo Media has an employee rating of 2.8 out of 5 stars, based on 28 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Wallaroo Media employee rating is 25% below average for employers within the Media and communication industry (3.7 stars).

Reviews by job title

28 reviews
1.0
16 Mar 2026

Needs a complete restructure

Recommend
CEO approval
Business outlook

Pros

Several knowledgeable strategists who were strong collaborators and made the workload more manageable and fun. There were once some enjoyable clients to work with, though many have since moved on. Very little oversight or management, to a fault.

Cons

No HR: Without a dedicated HR role, some of the benefits discussed during the hiring process will never come to fruition. Additionally, there were many uncomfortable and unprofessional situations that would have been helpful to have HR to mediate. Inexperienced leadership: Some individuals are placed in leadership positions without prior experience leading teams or directing strategy for complex, high-profile clients. Over-reliance on AI: AI is frequently positioned as a solution to nearly every problem within the organization. While AI can be a powerful tool, the current approach often prioritizes AI-generated ideas or workflows without any oversight. This has contributed to questionable creative outputs (with several clients requesting that we stop using AI for creative development) and operational decisions that have not always been well received by clients. In multiple instances, AI-driven structural changes were made to accounts, which left clients feeling frustrated. Leadership did little to hear these concerns and address them. Limited career growth: Advancement opportunities are limited, and employees often remain in the roles they were initially hired for without clear pathways for raises or promotions.

1.0
13 Mar 2026

The Downfall of Wallaroo

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Used to be an incredible organization with autonomy, amazing client relationships, honesty, no red tape - Flexibility and genuine friendships

Cons

- Unfortunately, Wallaroo accelerated their investment in short-term, contractor help and quick wins vs. investing in their loyal employees that deserved raises, acknowledgment, additional resources and promotions - Wallaroo has always been into "cost-cutting" and you can tell, particularly in 2025-to date in the quality of work and the hiring of new, uneducated, under-experienced employees with zero management experience or training - Lack of HR means there is no employee protection or advocacy (including late payments, payments forgotten, reminder to turn promised employee benefits on, etc) - Extreme gender discrimination against women with an emphasis on no support for working mothers - All male, Mormon leadership dominates the organization, leaving little room for change or women empowerment. Instead if you have a strong voice or opinion, you are silenced, dismissed and shut down - You can ensure you will never get a raise, instead you will get a few hundred dollar holiday bonus and virtual "book club" events (did someone say pizza party?) - Unprofessional leadership and condescending "directors" with zero experience and the inability to lead teams or do their job properly, trickling into the rest of the organization - Hide behind AI vs investing in the right tools to pair with AI - Dishonesty and a "look the other way" attitude when extreme changes occur, impacting the entire organization and replaced with distraction and gas-lighting

1.0
20 Feb 2026

Dishonest and dysfunctional

Recommend
CEO approval
Business outlook

Pros

Years ago, Wallaroo was an amazing place to jump-start your career out of college. Your peers and management were down-to-earth and wanted to see you grow.

Cons

Expectations: Unless you are in the inner circle with senior leadership, expect to work weekends, holidays, birthdays, and most waking hours. When clients succeed, leadership takes credit. When clients fail, individual contributors are blamed. While there have been minimal cuts to leadership in recent years, several leaders have started looking or gone elsewhere due to low confidence in the company's direction. Former employees consistently describe this as one of the most toxic work environments they've experienced. Clients: High client churn stems from overpromising services and outcomes that the company cannot deliver due to insufficient headcount or expertise. Leadership requires employees to deliver subpar AI-generated content, leading to client churn. Operations: Despite financial challenges, leadership maintains expensive perks like their annual Cabo trip and leadership retreats and executive dinners. When employees request raises or team activities, they're told "money is tight" and to be more of a team player. Career Development: No growth opportunities exist here. Significant gender pay disparities persist—I witnessed pay gaps where employees with more experience and expertise earned considerably less than newer hires solely based on gender.

Viewing 1 - 3 of 28 Reviews

Glassdoor has 33 Wallaroo Media reviews submitted anonymously by Wallaroo Media employees. Read employee reviews and ratings on Glassdoor to decide if Wallaroo Media is right for you.