WanderJaunt Reviews

3.4

45% would recommend to a friend

(54 total reviews)

Michael Chen

53% approve of CEO

48% positive business outlook

WanderJaunt has an employee rating of 3.4 out of 5 stars, based on 54 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WanderJaunt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

54 reviews
2.0
26 June 2018
Recommend
CEO approval
Business outlook

Pros

good snack kitchen big spacious office big desks fun people

Cons

HR department is nonexistant, unorganized and completely unstructured because the company is barely 2 years old. since AZ is a right to work state, you can get fired for no good reason. I had to ask why I was being fired because it wasn't voluntarily stated. there was no improvement plan, no documentation of any issues or violations, when you think you're doing good work and doing the work as described, for any arbitrary reason you can get fired. absolutely terrible and paltry training. they won't invest in training you. ask for the company to pay for your software certification so you don't have to suck at using hard and difficult software? HA not happening. the company's way too invested in building a freaking booking platform to invest a single dollar or thought in their employee development and improvement. my first two weeks i was brought up on a certain CRM platform and then once training was over I had to learn zendesk outside of training and my boss's training was a total joke. said i didn't need to be certified in zendesk, his training was all i needed. his training was complete crap. the different platforms they use at their company to knock out tasks is buggy and poorly conveyed to associates as they train and develop, or try to. unlimited time off (total BS to begin with) benefits are lame. I had medical and vision, no dental, nothing else. as i said, they can't afford anything else right now. despite working from a laptop and being made to sit in the big office on the weekends all by myself for 11 hours a day, I was unable to work from home despite being perfectly able to, and EVERYONE ELSE did! my boss claimed that "we're trying to set up a call center" yeah that's nice but tons of companies do statistically better when they have remote working options for their employees. again, total bs. also wouldn't let me learn about any of the operational sides of the company, like acquiring new properties, or even let me go see some of our properties in person. my boss was committed to keeping me at my desk answering emails and phone calls and absolutely nothing else.

1.0
2 May 2020
Recommend
CEO approval
Business outlook

Pros

Above average pay for amount of technical work/skill needed.

Cons

I was brought on under the guidance of being a team lead, and or manager. However the team members were extremely junior. Very entitled senior leadership. with obvious nepotism coming from the founder(s) previous company. Business model does not make sense, but continue to operate under the guise that they can do things better than the rest (build vs buy).

1.0
24 July 2019
Recommend
CEO approval
Business outlook

Pros

Company car, in Arizona, office right off freeway

Cons

As you can see, none of the pros are things of importance. Those things, such as communication, company infrastructure, competent managers, and motivated individuals, do NOT reside at WanderJaunt. This has to be the laziest, most unorganized company I have ever worked for. One month into my new job and my co workers, and management is 1000x what it ever was at WJ. What isn’t wrong with this company? Not many competent people run this company and it shows. At least 10-15 complaints by guests daily and they have every right. Held accountable for issues that may arise even when OFF THE CLOCK. I believe I was by far the best, hardest working employee at this company by far. It’s amazing how there is no sense of urgency by operations associates and management. They seem to not understand what it takes to run a SUCCESSFUL company. It will be interesting to see the decline in WJ after rolling out properties in San Diego. In my honest opinion I will give this company 1-2 more years before having to shut down. Very unfriendly people and if you look at the reviews for guests that have stayed at their properties you will see what I mean. Employees crash the cars almost daily and do not get in trouble. Many other employees have stolen from their coworkers only for it to be brushed off- no reprimand. WJ needs to bring in some people who have real world experience and ditch the ignorance that is at the company now. As someone who found another job almost immediately after leaving WJ, I can say confidently one of my biggest life choices to date was working at WanderJaunt. From the surface it looks like a normal functioning company, but be around for a couple weeks and everything spirals out of control. Managers cannot control employees and have no will or desire to LEAD. I have had many jobs but none even remotely as close to as shady and sketchy WJ was. If you want a career future with a job, do not work with WJ. Not only will they fall off in several years but no opportunities for advancement which is obvious as the hardest, quickest, most precise and friendly employee(me) did not get a chance to advance. I had to leave this company and I am so glad I did. Benefits actually alright but that’s about the only good thing this company has going for them. Most properties completely outdated and filled with EXTREMELY cheap furniture. Very tacky and they do not want to spend the money to get these fixed even after guests complain daily. The customer associates are also very lazy at their job and many don’t really even try. Interior designers are decent but that’s it. To add on to everything homeless people sleep at just about every entrance to the building not more than 25 yards from it. No security tapes put up, no fencing, no nothing. WanderJaunt, you have given it a shot(not a good shot but a shot none the less) you must realize when it’s time to cut your losses and move on.

Viewing 1 - 3 of 54 Reviews

Glassdoor has 54 WanderJaunt reviews submitted anonymously by WanderJaunt employees. Read employee reviews and ratings on Glassdoor to decide if WanderJaunt is right for you.