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      WarrCloud

      Engaged employer

      WarrCloud Reviews

      2.6

      30% would recommend to a friend

      (32 total reviews)

      Jim Roche

      43% approve of CEO

      31% positive business outlook

      Ratings by category

      2.8

      Compensation and benefits

      2.7

      Diversity and inclusion

      2.6

      Career opportunities

      2.5

      Senior management

      2.4

      Work/Life balance

      2.3

      Culture and values

      WarrCloud has an employee rating of 2.6 out of 5 stars, based on 32 company reviews on Glassdoor which indicates that most employees have an average working experience there. The WarrCloud employee rating is 32% below average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      32 reviews
      1.0
      27 Feb 2024

      Don’t do it

      Warranty administrator
      Recommend
      CEO approval
      Business outlook

      Pros

      You get a paycheck while there?

      Cons

      Terrible management Constantly having to cover for other No clear rules set for stores, they are allowed to dictate what you do. No backing from management. You must process 1000 claims a month. The “platform” is not available for all stores. They do mass firings and you have to sign a noncompete. If you are unfortunate to get fired before you even get off out training, remote processing will not be an option for 3 years.

      avatar
      WarrCloud Response
      2y
      We want to thank you for taking the time to share your feedback on Glassdoor as it is invaluable to our ongoing efforts to improve. We would also like to correct some of the information in your review: - WarrCloud has high employee satisfaction. - WarrCloud has written policies and procedures for managing accounts. - Our team members currently process between 800 – 1300 claims per month -- claim volume varies depending on the OEM and individual efficiency. While it's regrettable that we were unable to meet your expectations during your tenure with us, please know that we appreciate your contributions and feedback. We wish you the best in your future endeavors.
      1.0
      25 June 2024

      don't waste your time

      Warranty administrator
      Recommend
      CEO approval
      Business outlook

      Pros

      nothing at all, wish I never left my previous job them

      Cons

      If you are looking for something longterm this isn't the job for you.

      1.0
      24 July 2024

      Terrible Management

      Warranty administrator
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home, company stipend for internet

      Cons

      Too many to list but management is terrible, They say no set schedule but if you don’t start by 8:00AM they immediately start messaging you, they say they don’t want you working over 8 hours a day but give you the workload for a 12 hour day. They advertise to be a software company but most of the dealerships using them are not even on the platform “software” . Extremely micromanaged, constant video meetings multiple times a day you can’t even work, it’s ridiculous.

      avatar
      WarrCloud Response
      1y
      Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience during your time with us, and we do take all feedback seriously. We strive to create a supportive and flexible work environment,despite the pressures of a rapidly growing company (over 125% growth last year). We continuously balance workloads and ensure effective communication without causing undue stress. Regarding schedule flexibility, we understand that this might not have been your experience, but we are always evaluating our current practices. The WarrCloud technology platform is the first of its kind in the world and has won numerous awards. Not all OEM’s and DMS’s are connected to the platform, for those who have been for some time we typically see 40-50% complete claims automation, with a majority of the remaining claims receiving some automation. We are committed to expanding our software solutions and continuously onboard clients as quickly as possible. Should you have any additional feedback, please write us at info@warrcloud.com. Thank you again for your time and for your contributions while at our company.
      Viewing 1 - 3 of 32 Reviews
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      ReviewsWarrCloud reviews

      Glassdoor has 32 WarrCloud reviews submitted anonymously by WarrCloud employees. Read employee reviews and ratings on Glassdoor to decide if WarrCloud is right for you.