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Westerra Credit Union

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Westerra Credit Union Reviews

2.8

39% would recommend to a friend

(76 total reviews)

Steve Schmidle

62% approve of CEO

39% positive business outlook

Westerra Credit Union has an employee rating of 2.8 out of 5 stars, based on 76 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Westerra Credit Union employee rating is 25% below average for employers within the Finance industry (3.7 stars).

Reviews by job title

76 reviews
5.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, PTO, growing company, new forward-thinking cheifs.

Cons

Training is a work in progress, company is still cleaning up messes from poor decisions of former cheifs, branch employees work 6 days a week when working Saturday.

1.0
18 Mar 2026

Avoid at any cost

Recommend
CEO approval
Business outlook

Pros

Good coworkers trying to make the best of incompetent leadership.

Cons

Toxic work environment. 100% turnover of entire C-Suite within a year. 4 CIOs within 2 years. Incompetent current CIO and CEO, promising to "double the size of the credit union in 5 years". It's a joke, but the sad thing is the also-incompetent board of directors believes it. Cut throat middle management and ill thought-out hires make it impossible to pursue any rational goals. In the last year they terminated their DEI program. Do yourself a favor and avoid this institution.

1.0
21 Dec 2025
Recommend
CEO approval
Business outlook

Pros

- Benefits were okay - Hybrid work schedule (was mostly remote before they took the option away) - Coworkers were lovely - They did try to do roundtables for feedback until they decided to stop due to lack of time

Cons

- Management is a joke. No one is ever on the same page. The managers that fought for us were belittled. - the website and app are busted, which caused a multitude of issues on the contact center dealing with angry customers. Multiple complaints were issued to management and to the tech side of things to no avail - When our paychecks were late, blame was placed on the payroll company rather than Westerra taking accountability for their mistake

Viewing 1 - 3 of 76 Reviews

Glassdoor has 76 Westerra Credit Union reviews submitted anonymously by Westerra Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Westerra Credit Union is right for you.