Avoid at any cost - Director Westerra Credit Union Employee Review

Good pay, PTO, growing company, new forward-thinking cheifs.

Training is a work in progress, company is still cleaning up messes from poor decisions of former cheifs, branch employees work 6 days a week when working Saturday.

Strong sense of community and belonging – team members and leaders genuinely care about each other Hybrid work environment with flexibility to work remotely Competitive pay and benefits that align well with the market Inclusive, purpose-driven culture that emphasizes serving the community Fair and transparent employment practices that build trust and accountability Clear internal mobility – I was able to grow from a frontline role into management with strong support Leadership encourages open communication and professional development

Some of the internal technology and systems are still catching up and can feel outdated, though improvements are underway Executive leadership has seen changes over a short period, which has led to shifts in direction and occasional uncertainty among teams Like many contact centers, there is natural turnover, which can make consistency a challenge at times