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Westerra Credit Union

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Westerra Credit Union Reviews

2.8

39% would recommend to a friend

(76 total reviews)

Steve Schmidle

62% approve of CEO

39% positive business outlook

Westerra Credit Union has an employee rating of 2.8 out of 5 stars, based on 76 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Westerra Credit Union employee rating is 25% below average for employers within the Finance industry (3.7 stars).

Reviews by job title

76 reviews
2.0
7 June 2021

Constant priority changes, no direction

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

401k match Middle management tries to shield their employees from the mess of executive decisions Play days every 5 years Education reimbursement Raises every year All staff meetings are great outside of Covid

Cons

No direction from executive leadership CEO doesn't know how to keep direct reports on task No prioritization of initiatives, additionally no one saying "no" to any initiative Everyone has their own priorities and nothing aligns. Then management blames lower level employees for lack of direction but we don't know what we are supposed to be focused on! New agile methodology is not being implemented correctly Ad-hoc changes are made constantly with no regard for other teams Wrong people involved in decisions Favoritism is hugely prevalent Change management is non-existent Good leaders are being forced out HR is a disaster, creating new job roles under the table for their friends Professionalism and culture is dead C-suite execs are the epitome of the "boys club" from yester years Coming up on a decade with this company and as someone that was absolutely thrilled with new executive management 3 years ago, I'm totally disappointed with the change in direction the last year and a half. We WERE on a promising path prior to the recent shift in direction, but that path is overgrown and non-existent now. I used to be a forever employee, absolutely loyal to the leadership, mission and values. But things have changed so drastically the last year and a half, I don't recognize this company any more. Where is the heart, empathy, member and employee focus I loved?

avatar
Westerra Credit Union Response
4y
We appreciate you sharing your feedback—Westerra has been an amazing place to work for a long time and is currently extremely focused on adding people, processes and technology to build our organization for the long-term. With the leadership changes in the last two years, our many new initiatives have renewed our focus on project management methodologies, communications and change management strategies to ultimately work better together. We truly appreciate and value your input as we evolve the credit union for the future—and thank you so much for your service over the years. Please know that at any time you can reach out to your leader or Human Resources Business Partner for assistance, advice and to provide feedback directly so we can embed that into our evolution. It is a very important practice of Westerra Credit Union to maintain open lines of communication with our employees. We take staff feedback very seriously as we strive for continual improvement. Thank you for your candor and we look forward to seeing the outcomes soon of the work we are doing in all of the areas you mentioned to make your experience the best it can be.
1.0
13 July 2021
Recommend
CEO approval
Business outlook

Pros

The only pro was not working there anymore.

Cons

Low pay, favoritism, lack of advancement opportunities, passive/aggressive management.

avatar
Westerra Credit Union Response
4y
Thank you for taking the time to leave feedback about your experience at Westerra. As a legacy, nonprofit credit union serving our community for over 80 years, we are currently in growth mode as we evolve to meet our digital future. Part of this growth is ensuring all staff have the opportunity for professional and personal development, as well as fair market compensation. We are sorry this was not your experience. We wish you the best as you embark in the next chapter in your career.
1.0
11 June 2021

A lot of work for little pay

Recommend
CEO approval
Business outlook

Pros

Benefits coworkers location pto minimal contact with members

Cons

They expect a lot of work from you for little compensation. Held you at the same standard as personal bankers but didn’t get incentivized like they did. Arrogant supervisors and management just didn’t care.

Viewing 1 - 3 of 76 Reviews

Glassdoor has 76 Westerra Credit Union reviews submitted anonymously by Westerra Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Westerra Credit Union is right for you.