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Whitewall Galleries

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Whitewall Galleries Reviews

2.6

41% would recommend to a friend

(135 total reviews)

Helen Swaby

51% approve of CEO

40% positive business outlook

Whitewall Galleries has an employee rating of 2.6 out of 5 stars, based on 135 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Whitewall Galleries employee rating is 26% below average for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

135 reviews
1.0
5 Feb 2016
Recommend
CEO approval
Business outlook

Pros

The interior of the gallery is quite pleasant and two of my colleagues were as nice as they could be given the circumstances of our employment. If you can handle the pressure and will do whatever it takes you can make money through commission.

Cons

Completely unrealistic targets and a company culture of vicious dishonest sales tactics that attempt to peddle utterly worthless pieces of artwork to clients as "investments". I had the unfortunate experience of accidentally speaking to several old clients on the phone who had invested huge sums of their own money into artwork which they then found out to be worthless in the actual art market. This is not like a normal sales job, I felt that I was being forced to harass people and pressure into sales. The artists themselves are held into strict contracts and most of the work is reproductions of various similar works. There is also a flood of new work which further causes to decrease the value. If you are considering working here I would whole heartedly tell you not to.

1.0
12 Mar 2016
Recommend
CEO approval
Business outlook

Pros

Admiring some nice artwork, you get to speak to some pleasant people at the infrequent art exhibitions

Cons

Working for the company was a truly miserable experience and a period I look back at being the worst time of my life. I was so excited about the role initially due to my love of art. Little did I know that having an interest or knowledge of artwork is of no relevance to this job. I've read all of the other reviews on here and I think most people can see which ones were written by real people and which were faked by HR, but it's true that the senior management do not care about you and will have no hesitation in kicking you when you're down and treating you like dirt. I will never forget the time I went to "art academy" in my first month and was told to sell a hideous print of a painting to the CEO. I'd never felt so belittled in my life in the way I was spoken to, and saw 2 other people sacked the next day for not doing it well enough. The senior management are horrible people and will put constant pressure on all staff to hit ridiculously unachievable sales targets, even if you go on holiday for 2 weeks you are still expected to hit the same monthly target and if you are ever I'll you will receive no pay. You are expected to dedicate your life to this job and will be offer next to nothing in return. I'd rather clean toilets than work here again. If I can help one person make a decision against joining this toxic organisation then my job is done, my advice to anyone reading - PLEASE DO NOT WORK HERE!

1.0
8 Jan 2016
Recommend
CEO approval
Business outlook

Pros

The commission is uncapped but targets are high so achieving the commission is extremely difficult. Some of the clients are lovely and you can build genuine client relationships.

Cons

Where do I start The technology used within the sales system is archaic, there are so many gremlins in there we are having to go through several screens to do the most simple of requests and enquiries. Many orders turn up to the clients, damaged or late causing great stress to a already stressful sales process. The sales process feels disingenuous and at times immoral - The company is making 25-50 million a year on art work which has such a high mark up they are literally printing their own money. Staff moral in my personal experience is through the floor. I don't know a single employee who is happy working for Whitewall except in the training and HR division and upper management. Basically Lichfield. They have no idea how to treat staff stall and simply don't care that it's rare for anyone to last longer than a few months in some cases days !!! The artwork is in some cases mediocre but hyped up and then the price point constantly raised to drive demand. It's incredibly corrupt as this is not affiliated to the actual real art market. They drive the price up themselves - it's essentially a huge con.

Viewing 1 - 3 of 135 Reviews

Glassdoor has 136 Whitewall Galleries reviews submitted anonymously by Whitewall Galleries employees. Read employee reviews and ratings on Glassdoor to decide if Whitewall Galleries is right for you.