Mostly Everything, They were in breach of GDPR as they lost one of my family members details (including bank details, NI Number, Passport photocopy and contact). They also were in breach of employment law (according to a solicitor and citizens advice) trying to pressure a 17 year old (myself) into doing a 12 hour shift (which they cant do with the exceptions of 3 principles, and those 3 exceptions weren't satisfied) as it would affect getting up for college the next morning therefore affecting studies which are important. They had the audacity to say if i didn't do the 12 hour weekend shifts then they wouldn't give me any of the 8 hour weekend ones, which I was willing to do. They just dont care about people. Basically if you were struggling with physical health, they'd still make you come into work. For example, I sprained 3 of my fingers and I physically couldn't do work, but I still came in otherwise I would've been let go instantly. They also didn't answer the phone so if my car broke down on the way to work they wouldn't be able to see the reason why I didn't turn up to work. It is just ran by horrible people who cant do their job properly. Now I am just a normal guy from a middle class background working for some extra money during full time education, I don't have to but I do anyway because I believe people who can work should work, and i want to, but these staff mistreat their employees so much I almost dread being there now. Now I have left I am so happy and I believe I can work in any environment because they are nothing but law breaking, arrogant, rude, horrible people who have poor organisation, management and phone answering skills. Horrific experience