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      Wonder

      Engaged employer

      Wonder Reviews

      2.9

      38% would recommend to a friend

      (139 total reviews)

      48% positive business outlook

      Ratings by category

      3.0

      Diversity and inclusion

      2.9

      Compensation and benefits

      2.7

      Culture and values

      2.6

      Work/Life balance

      2.6

      Career opportunities

      2.5

      Senior management

      Wonder has an employee rating of 2.9 out of 5 stars, based on 139 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Wonder employee rating is 21% below average for employers within the Restaurants and food service industry (3.7 stars).

      Reviews by job title

      139 reviews
      3.0
      12 July 2022

      I wanted to like this company so much

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      I have liked the company culture until - literally - yesterday.

      Cons

      The new recent development I'm describing below profoundly and permanently shifted my perception of the company. I'm a knowledge worker like many others in the company. The duties of my job could be performed fully remotely. Nevertheless, all employees, regardless of the nature of their work, were suddenly being asked to show up five days per week in person in the office, which I consider a significant step back from the initial laid back guideline of three days out of five. Showing up three days per week is suddenly deemed to be unacceptable. A hard earned collective perk achieved during the last years of pandemic is suddenly gone. Of course for the first time since I joined I'm having second thoughts.

      avatar
      Wonder Response
      3y
      Thank you for taking the time to submit your feedback. We recognize the past 2 years have been a challenge. As we start to normalize our professional lives, we want to get back offering our employees the best parts of being in a start-up. Our working culture is in person. Being together in person brings a sense of unity, purpose, collaboration, team building, and general “energy” that’s impossible to replicate in a virtual environment. Please feel free to submit any additional concerns to Wonder's HR Business Partner, Melanie Charles at Melanie@wonder.com.
      2.0
      27 Sept 2022

      Not good.

      Customer support representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Fully remote work. Decent flexibility when requesting time off. People are nice. Customers are excited about the offerings, which can lead to some fun conversations. Decent benefits. Mostly evening schedule so you can sleep in late.

      Cons

      There is no culture here. The work is thankless, the hours are terrible, and there is zero unity throughout the team. This is not a "start-up", it is the pet project of a billionaire. Management will actively push out anyone they dislike, whether through work evaluations or nonsensical "policies" they create out of thin air. Diversity is not valued here, which is evident the higher you move up the corporate ladder. In fact, they've recently added the restaurant of their "Executive Chef" as a featured cuisine. It's a shame they were even hired, as they and another "Senior Excec" settled out of court for one of the most heinous discrimination lawsuits I've ever had the displeasure of reading. Clearly done as a favor from one of the CEOs, which is has ominous implications. Dead-end position with no mobility unless management likes you. Nepotism is rampant. Turnover is high. Most employees are actively seeking other jobs.

      1.0
      31 Jan 2024

      You will learn but at the price of your mental health

      Corporate team member
      Recommend
      CEO approval
      Business outlook

      Pros

      - super smart people, all chose to be here when they could be working in higher-paid and more "prestigious" roles - always changing direction - never boring - you can work in the food industry which is quite interesting

      Cons

      - politics EVERYWHERE - don't promote hard-working people, unless they kiss up to upper management - took away 401k matching for all employees because we "didn't have the money" yet make poor financial decisions like buying siggi yogurt to stock the fridge, throwing employee parties, and paying for everyone's private ubers to new jersey office - basically one rich guy's pet project - not a real business - no diversity in corporate. can count number of non-white corporate employees on two hands. most of them leave or are fired/laid off - ceo makes horrible business decisions and everyone has to deal with the consequences - in many cases, one person is working 2-3 people's jobs and has to work from 9am-11pm consistently + be online on weekends answering urgent requests or at least working on monday deadlines - managers have no time to mange, or training on how to manage because they are constantly overworked and stressed - fake values upheld by hr, no one actually follows them (including upper management themselves) - hr does not do anything to help the situation. just wants to make itself look good

      avatar
      Wonder Response
      2y
      Hey there. Thank you for taking the time to craft up this review and for sharing your honest feedback with us. It's great to hear that you appreciate the talented team and dynamic environment at Wonder. We understand your concerns and take them seriously. We strive to create a positive and inclusive workplace culture, and your input helps us improve. We're committed to addressing the issues you have brought up in your review. Please feel free to reach out to HR or drop us an email at HRBP_Ops@wonder.com to discuss the concerns you have, we're here to listen and to act on it. Thank you for taking the time to provide us with your feedback; it truly helps us in our ongoing efforts to improve!
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      Glassdoor has 146 Wonder reviews submitted anonymously by Wonder employees. Read employee reviews and ratings on Glassdoor to decide if Wonder is right for you.