Xeneta Reviews

3.5

59% would recommend to a friend

(88 total reviews)
avatar

Patrik Berglund

97% approve of CEO

62% positive business outlook

Xeneta has an employee rating of 3.5 out of 5 stars, based on 88 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xeneta employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

88 reviews
5.0
6 May 2022

Absolutely love working here

Recommend
CEO approval
Business outlook

Pros

- Amazing coworkers - Outstanding CEO, haven't met a CEO who is a better person, so humble and kind - Truly care about employees - They try to improve in every aspect

Cons

They are young and setting up some processes

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Xeneta Response
4y
Thank you very much for your review. We are excited to hear that you are enjoying working with us! If you have any suggestions on how we can continue to become better, please let us know
1.0
3 May 2022
Recommend
CEO approval
Business outlook

Pros

Colleagues were my favorite part, they helped me learn, helped me grow and gave useful feedback for bringing in deals. Product vision is great in theory, but requires a significant amount of resources to maintain accurate data. Many customers simply choose to not provide any data post sale, which is a red flag for a crowdsourced model

Cons

By far, the worst leadership I’ve come across in a start up. The CEO is fantastic but the leadership in Jersey City is reckless, fickle, unreachable, unapproachable, with arrogant napoleon-esque qualities and literally has no prior sales experience. This leadership creates an incredibly tense environment where they prescribe how they believe things should go, without listening to the needs of their employees and can’t take responsibility for their own issues. From a broader perspective, Xeneta is just not sales driven org. I personally paid for my BDR’s Sales Nav bc the leadership didn’t understand what it was. Zoom info is just for BDR’s, along with plenty of other standard sales tools. Most importantly, the legal and data processes are the longest and most backwards, inept and cumbersome parts of the sales cycle. The lawyers are overworked and hit or miss. The turnover here is INSANE, with multiple people not making it more than a month or so. Clearly indicative of poor processes and values, look to other more recent interviews/reviews for more examples. Without any HR in the US, they can also do/say whatever they please, frequently saying sexist/uncomfortable things with literally no one to file a complaint to. Also, pay has been late/missed multiple times which is illegal in New Jersey.

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Xeneta Response
4y
We generally appreciate feedback as it allows us to continuously become better as an employer. However, we would like to address your concerns: - Every SDR in Xeneta is equipped with access to Sales Navigator, ZoomInfo, Salesloft and Lusha. - Our data and legal processes can seem slow if one has not understood the intricacies of our product and industry. As quality is at the heart of our operation we do not take any short cuts here. - In the last 12 months, we had 27 employees joining us in Jersey while six left us. Our turnover is far from insane. We also have an eNPS score of 59 which indicates a high employee satisfaction. - Our global HR in addition to local employee representatives are approachable for everyone. We offer multiple different options to voice or raise complaints, including anonymized ones. We also have a zero tolerance policy for sexist behavior and have recently let go someone because of this. With that in mind, we also do not tolerate aggressive behavior which prompted the dismissal of the author of this post. - Unfortunately, in a few historical instances, pay was late (never missed). Therefore, we currently pay ahead of schedule to catch any mistakes before it is too late. We are also in the process of switching to a new provider to solve this once and for all
2.0
27 Sept 2023
Recommend
CEO approval
Business outlook

Pros

Some of the best coworkers i could ask for. Company trip is a one of a kind experience and truly was amazing. Office was a great space with snacks and lunch being paid for, etc.

Cons

To begin as others have said below market average pay fro the NYC Area. Poor leadership who were immature at numerous times including blatant favoritism, double standards, etc. Past my first two months i could not trust what they would tell me in the sense of promotions, raises, PIPs, and etc. And on the flip side concerns we would bring up to leadership would be looked down upon. Best example being that as the market changed for Xeneta leadership would not listen to any concerns and just expanded blindly and now there is a beautiful office with nobody to fill it. The culture broke down as the reality of the market smacked Xeneta and in my time there it was never truly addressed by leadership even as layoffs were well underway. Also on the sales side we were never aligned. As SDRs it felt like we were working against the Ae's just so we could attempt to hit our quotas with non icp demos.

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Xeneta Response
2y
Thank you for your review. We are happy to hear that you appreciated the people and environment, though we will also make sure to consider your constructive feedback. If you have any further suggestions on how we can continue to improve, please let us know.
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Glassdoor has 90 Xeneta reviews submitted anonymously by Xeneta employees. Read employee reviews and ratings on Glassdoor to decide if Xeneta is right for you.