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Yardi Matrix

Acquired by Yardi Systems

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Yardi Matrix Reviews

3.3

64% would recommend to a friend

(60 total reviews)
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Anant Yardi

90% approve of CEO

55% positive business outlook

Yardi Matrix has an employee rating of 3.3 out of 5 stars, based on 60 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Yardi Matrix employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

60 reviews
1.0
17 Oct 2017
Recommend
CEO approval
Business outlook

Pros

Work from home. Flexible hours, but inconsistent.

Cons

I've worked at this for a position year now. When I started I was making around $10/hr...now it is down to $8.50-9.00. Where else could you work for a year and see your paycheck DECREASE 10-15%? When I started they were paying $0.60 for "done" Survey...now it is $0.45-0.50. If you get an answering machine they used to pay $0.10, now it is $0.07. You used to be able to get a "bonus" if you completed 104 surveys in a week...now it is 130 surveys so basically they eliminated the bonus. Not really worth it, when Target is paying $11 to start and you don't have to jump through hoops. To get hired you for rent Surveyor you have to study a 50 page detailed manual and then pass a 44 question test. You will spend days studying just to get hired. SMH. The other negative is that you have to spen your entire day lying. They call it "playing a role" but it really is lying. When you call apartment complexes you have to pretend you are looking for an apartment...even though you don't live there. This requires even more elaborate lies just to make your weekly quota. If you say you are taking a survey, they will terminate you.

1.0
4 Jan 2017
Recommend
CEO approval
Business outlook

Pros

Work at home, set your own hours as long as they are "business hours" in the 3 time zones you will be working. The person at Yardi, I guess she is my manager, has been supportive and kind up until the start of the job.

Cons

A lot. The only possible way to meet the survey per hour minimum or weekly minimum is to cheat. Not cheating as in stealing but cheating their *system*. Some properties take longer to survey than others. The surveyor can see that fact immediately when the survey comes up. If it's going to be a long one then there is a way to skip it by noting it's an answering machine or no answer. Then go on to complete the surveys that are short. I have not done this cheating myself because I am being paid (extremely low) to do a job. I will not cheat myself and cheat others who will have to finish my survey or be stuck with the extra long ones. I cannot and will not. And because I will not cheat the system I won't have a job after today because I won't reach minimum goals. Working again three hours this morning I don't see the point of even going on further with it because I'm fired tomorrow even if I work the rest of the day. There is not even room for a learning curve. Sure you need less surveys the first week than you do the other 3 weeks but it's still far too much pressure the first week to attempt without playing a game with the work. Stay at home moms could not put the time in the first two days to complete the minimums unless they figure out what I stated above very quickly. There is no training. So that time spent, which is excessive unless the surveyor is a person who is just in it for a check and has no integrity, is not paid. Between getting myself set up with the "staffing" company, getting things notarized, printing the materials, watching the webinars, preparing notes and flagging pages and pages of confusing "rules" I am at least 30 hours in and that doesn't count the time it took me to do the *test* to get the job. To get the job the entire manual has to be read and studied. I don't know why I even spent the 3+ hours to do that part as that should have been my first clue that this was a poor operation. Considering there is no training and the one person to contact is very busy, there is no way to ask questions and get a timely response, but they still want the quota to be met and the surveys to be done correctly. And if they are not done correctly then you are not paid for them. You get a small hourly wage but the money that makes this worth any time at all comes from the completed surveys. Here it is a day and a half into the work and I have no feedback. So if I continue and I'm doing it wrong how will I know how to fix it or get paid? If you need to work at home and can't find anything at all better than a one month temp job as an employee when you are not paid for training yourself and not helped and then not paid for work that is done wrong then I guess you have to try it. But if you have integrity there is absolutely no way to keep the job. No possible way to reach their requirements. It's almost like they want to just say they are doing the survey for the client or whomever the survey is being done for and not worry about it really being done right. I was also tripped up a few times because the people answering the phones at the property knew I was doing a survey because no matter how much you lie about being a prospective renter (and yes you do have to lie, you cannot say you are surveying even if they ask) people who have been working properties for a long time know exactly what you are doing. In about 6 hours of work I had at least 2-3 people an hour ask me if it was a survey. Two of them hung up on me when I was about halfway through. it was my first day so the first person I called back because I thought maybe we were disconnected. I realized a short time later that it was no accident because they knew what I was doing and I'm a pretty good actress. I'm also not sure if we are getting these people at the properties in trouble or not. That bothered me a little bit. We have to get their first names. After my first day I thought about the calls. I thought about one lady who was so nervous that I'm almost certain she gave me some wrong pricing on the properties. I did confirm the pricing twice because it seemed way off for the different types of dwellings. I hope she doesn't get in trouble. Also if you are not good in math please do not even attempt this job. There is a lot of math and critical thinking that has to be done in seconds because if not then again you do not meet your quotas. I almost forgot to mention that our time punch system is not working. I hope I get paid at least the minimum for the work I did do. The staffing agency keeps telling us to keep track of our time and that the login system also keeps track of time. If the log in system keeps track of time then why have the other punch in clock? I know they have been doing this for years and I have heard good things about them and people return for another year. So something has to be working on both ends. But none of it works for me.

2.0
29 Apr 2020
Recommend
CEO approval
Business outlook

Pros

Online work. Flexible hours & quick hiring process.

Cons

Pay rate: $6 per hour + .50 cents for each successful call and info completion; required to collect 100 call-infos per 20 hrs. They advertise the job as 14-17 an hour. This is misleading. When you apply for the job, they require you to read a long employee manual and then fill out a complicated assessment for no compensation. These two things combined together just scream bad management and little care to me. If you are considering a job here, make sure you email them about this. The only reason they do this is because they can get away with it and people want online work.

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Glassdoor has 70 Yardi Matrix reviews submitted anonymously by Yardi Matrix employees. Read employee reviews and ratings on Glassdoor to decide if Yardi Matrix is right for you.