Yelp Reviews

Pros

Got a foot in the door with tech and worked with some great people. Plenty of benefits and a great social side

Cons

The product is horrible. And insanely overpriced. While some good, senior staff were abismal. Regularly fed false information and a hugely creepy, cultish atmosphere.

Pros

- It's a good place to start your career, though I wouldn't strive for a long term career within Yelp. - The other reps are some of my closest friends

Cons

- Management is okay. My first manager was amazing, my second was a NIGHTMARE. I lost several deals because when I needed manager access for certain issues with accounts, her exact response would be "what do you want me to do about it?" She SUCKED. - You are worthless if you aren't closing deals. I mean...WORTHLESS. I would constantly have to remind myself that I'm worth so much more than this job almost on a daily basis. - A bit cult like. No one likes being there ,but the managers spend way too much time trying to convince employees the job doesn't suck. - base pay is not even livable. - Yelp wasn't transparent about the commission structure, so I'll put it here: you have to sell $12,000 in ads PER MONTH before you get commission. On top of that, you only make $130 off of $12,000 worth of sales. I hope this puts things in perspective.

Pros

You will meet the most compassionate, funny, and caring people and makes lifetime connections and friends. The job has clear cut expectations and gives you all the tools and training that you need to be successful. Anyone that works hard can succeed. I liked the AE role and never left it for 6 years. I like working with local businesses and helping them. I like how the commission structure clearly states how much money you can make. I struggled at first but after a few years I was making more money than all the people my age at a job where I could leave at 5:30 with no stress. I personally like structure and routine. I also like knowing exact metrics needed to succeed. If you are determined and work hard the sky is the limit for you. I stayed in the account executive role and was making six figures easily. I had the opportunity to be on the landing team in the Washington dc office. Personally I think the account executive role is the best job in the company.. The job changed my life.

Cons

The job is definitely challenging but that is every sales job. What makes this job special is that you will meet the most caring amazing people and I always felt excited to go into work every day. I will cherish the relationships I made here forever. Everyone supports one another and wants to help each other succeed.

Pros

Friendly culture, and the scope of your work will be pretty large. This doesn't mean you will be overworked though, because Yelp really values WLB and does not feel cutthroat. Great environment to learn and grow. Corporate strategy during COVID has been great.

Cons

Comp could be better, especially in high CoL cities like Van/Toronto. Prod/Eng seems understaffed especially when compared to competitors (Google/FB/etc.) but we are hiring a lot.

Pros

There were some great people and this was a nice opportunity to get something on my resume post college without any experience.

Cons

Oh, where to begin. Salary is alright, not exactly competitive but becomes competitive if you stay there for 2 years+. The insane turnover rate was uninspiring, one day you'd walk in to a new teammate because, "Bob quit via email last night. Here's your new teammate Tom. Let's hit the phones!" During my tenure I witnessed people quit via text, walk out at lunch, leave notes on desks, and just not show up. The nonstop BLARING of America's Top 40 Pop Hits, I believe mentioned in several other reviews, is enough to make you never want to listen to music again. But it wasn't the next-level micromanaging, anxiety attacks, "sick beer kegs in the office", impractical daily metrics, or constant verbal abuse over the phone from business owners that really drove me out of there. One of my teammates and myself witnessed an incident where a teammate (who had previously had several 'incidences' that resulted in zero disciplinary action) said some incredibly vulgar things to my manager that created a very uncomfortable and hostile work environment. Once again, no disciplinary action, so the witnessing teammate and myself took the issue to HR. HR asked us to recap the entire scenario, vulgar words and all, which was uncomfortable for the two of us, but in the end it was his word against ours, and no disciplinary action was taken. My teammate quit the following day and myself not far behind her.