Yelp Reviews | Glassdoor.com.au

Yelp Reviews

Updated 22 October 2018
1,785 reviews

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3.3
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Approve of CEO
Yelp Co-Founder & CEO Jeremy Stoppelman
Jeremy Stoppelman
1,060 Ratings

1,785 Employee Reviews

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Pros
  • "Fully stocked kitchen, barista, amazing location in a really cool building" (in 102 reviews)

  • "Work/life Balance - Tell me another company in NYC that actually wants you to leave at 5:30pm and take PTO to enjoy your life" (in 101 reviews)

Cons
  • "The AE role can be challenging (high volume, speaking with business owners) but is also rewarding" (in 139 reviews)

  • "Can be exhausting if you don't have a work/life balance (use the Gym subsidy)" (in 39 reviews)

More Pros and Cons

  1. "A fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Community Manager in Melbourne
    Former Employee - Community Manager in Melbourne
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great opportunities for career growth
    A supportive team even when you work remotely
    Yearly international trips

    Cons

    Working around 60 hours per week
    Under paid


  2. "A foot on the ladder"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Yelp full-time

    Pros

    Got a foot in the door with tech and worked with some great people. Plenty of benefits and a great social side

    Cons

    The product is horrible. And insanely overpriced. While some good, senior staff were abismal. Regularly fed false information and a hugely creepy, cultish atmosphere.

    Advice to Management

    Be nicer, be more honest, lower your prices.

  3. Helpful (1)

    "Community Management and Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Manager
    Current Employee - Community Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The flexibility is amazing - most days I work offsite from lovely cafes. The hours are not fixed - just as long as you get things done.

    Cons

    Yelp is less structural compared to most companies. Though you still have your seniors supporting you, it's a very self-learning job.


  4. "Associate Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Yelp full-time

    Pros

    Great company culture and office atmosphere, someone is always there to help you, great place to learn

    Cons

    Cold call sales which may not be for everyone


  5. "Account executive"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Yelp full-time

    Pros

    Fast paced job, really helpful trainings . They make cold-calling into warm calling

    Cons

    But hey at the end of the day Cold-calling is not fun.


  6. "Great People & Fun Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in New York, NY (US)
    Current Employee - Account Executive in New York, NY (US)
    Recommends
    Approves of CEO

    I have been working at Yelp full-time (Less than a year)

    Pros

    High paced environment. Great money is you are good at sales.
    Lots of opportunity for growth. Possibility for relocation.

    Cons

    Sales teams are too big

    Advice to Management

    Smaller teams could help managers provide better coaching.


  7. "Yelp Marketing Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intern Marketing in Los Angeles, CA (US)
    Current Employee - Intern Marketing in Los Angeles, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yelp part-time (Less than a year)

    Pros

    A great place to learn about marketing and the fun world of Yelping. People are very nice, and the overall learning experience is great. Everything is very professional and easy to use and communicate with other Yelp team members.

    Cons

    Nothing bad to say at all.

  8. "Great place for the right person"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Chicago, IL (US)
    Current Employee - Inside Sales Representative in Chicago, IL (US)
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Yelp full-time (Less than a year)

    Pros

    -Mix of both young and older (heavily leaned young)
    -Clear lines of communication between for all your superiors
    -free food and beer after work every day
    - You control your destiny

    Cons

    -You definitely have an expectation to live up to everyday of hard work, to the point that it seems a little inhuman
    - Very numbers and metrics driven, and that is what you talk about 80% of the time in meetings


  9. "Learning Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Yelp full-time

    Pros

    Learn tenacity (that’s a big one), grit, assertiveness, and professionalism — also adjusting well to highs & lows

    Cons

    8:30-5:30 M-F, little flexibility


  10. "Great career starter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Yelp full-time

    Pros

    Learn how to manage pipeline and use salesforce

    Cons

    High volume cold calling and chargebacks

    Advice to Management

    Increase base salary


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