Yelp Reviews

Updated 5 Aug 2020

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3.3
56%
Recommend to a Friend
73%
Approve of CEO
Yelp Co-Founder & CEO Jeremy Stoppelman
Jeremy Stoppelman
1,403 Ratings
Pros
  • "They offer a very good benefits program as well as free food and drink everyday(in 251 reviews)

  • "Great Culture, Fun Environment, Great People(in 187 reviews)

Cons
  • "Calling business owners that have a negative set mindset about Yelp(in 229 reviews)

  • "Sales are drive through cold calls, you'll need to have a growth mindset(in 76 reviews)

More Pros and Cons
  1. "A fun place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Community Manager in Melbourne
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Yelp

    Pros

    Great opportunities for career growth A supportive team even when you work remotely Yearly international trips

    Cons

    Working around 60 hours per week Under paid

  2. "Account exectutive"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Yelp full-time

    Pros

    Great culture, free beverages and fully stocked kitchen. Team outings, room for growth. Good salary and benefits.

    Cons

    Stressful, sometimes they pair you with managers who arent a good fit


  3. "A foot on the ladder"

    2.0
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Yelp full-time

    Pros

    Got a foot in the door with tech and worked with some great people. Plenty of benefits and a great social side

    Cons

    The product is horrible. And insanely overpriced. While some good, senior staff were abismal. Regularly fed false information and a hugely creepy, cultish atmosphere.

    Continue reading
  4. Helpful (1)

    "Community Management and Marketing"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Community Manager 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Yelp

    Pros

    The flexibility is amazing - most days I work offsite from lovely cafes. The hours are not fixed - just as long as you get things done.

    Cons

    Yelp is less structural compared to most companies. Though you still have your seniors supporting you, it's a very self-learning job.

  5. "Best culture of anywhere I've ever worked"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Systems Analyst in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yelp full-time for more than 3 years

    Pros

    Leadership cares about employee wellbeing and doing the right thing. Coworkers are smart, invested, kind, and fun. Not much bureaucracy. Lots of opportunity for career growth. Reasonable working hours - lots of parents work here!

    Cons

    Share price is pretty flat.

    Continue reading

    Yelp Response

    August 6, 2020

    We love getting five-star feedback! Hearing that you feel supported by leadership and that you are enjoying your co-workers makes us feel proud about our team. We're thankful to have you at Yelp and look forward to all that you will accomplish.

  6. "Great company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Account Executive 
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Yelp full-time for more than a year

    Pros

    Competitive salary, care for employees, salary raise structure

    Cons

    Incompetent managers pressure to hit quota from top down

    Yelp Response

    August 6, 2020

    Thanks for your feedback! We're glad that you enjoyed your time at Yelp and that you felt supported and cared for. We're understand that a role in sales can feel stressful due to ongoing quotas. We never want to make anyone feel pressured, but instead, empowered and confident that they can meet their goals. Your feedback helps us impact positive change at Yelp, and we'll pass it up to our leadership team.

  7. Helpful (1)

    "National Account Manager"

    5.0
    Current Employee - National Account Manager in New York, NY
    Recommends
    Approves of CEO

    I have been working at Yelp full-time

    Pros

    Lots of resources for employees to learn new skills, get exposure to other industries, lively work culture.

    Cons

    College culture in local sales, office politics and bureaucracy.

    Yelp Response

    August 3, 2020

    We're so glad you've found your five-star career at Yelp! Many employees find that they are endlessly supported in their role, and we're glad you're seeing this as well. We appreciate your feedback and will pass it along to our team. Cheers to your success!

  8. "Great Place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Elite Local Client Partner in Phoenix, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Yelp full-time

    Pros

    Environment, People were friendly, growth opportunities

    Cons

    Layoffs, basepay, got rid of stock grants for IC

    Yelp Response

    August 3, 2020

    Thank you for your five-star feedback! We appreciate you sharing your experience with us and we'll be sure to share it with our team so we can keep making Yelp a great place to work.

  9. "Great company with great vibe"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yelp full-time for less than a year

    Pros

    Great company with potential to drive your own income

    Cons

    Requires a lot of energy

    Yelp Response

    August 3, 2020

    Thank you for taking a moment to give us some feedback. It's always exciting to hear that our teammates are enjoying their career at Yelp and that they see the potential of their hard work. We're excited for all the growth that's to come and can't wait to see all that you will achieve!

  10. "The good stuff is good, the bad stuff is bad"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Restaurant Success Manager in Pittsburgh, PA
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Yelp full-time for more than 3 years

    Pros

    Paid decent, main offices had free food and coffee, flexible hours.

    Cons

    Didn't care about smaller offices - no food or perks, salaries varied a lot despite being on the same team, had to use own credit card for travel.

    Yelp Response

    August 3, 2020

    Thank you for sharing your experience with us. We're happy to hear that you enjoyed the flexible work schedule and the variety of free food and snacks in our offices. We understand your concerns around some of those perks not being as widely available at smaller offices. Our goal is to ensure that all employees at Yelp, regardless of their location, feel that they are included and treated as equals. It sounds like there's some room for improvement in terms of the food or perks offered in those smaller offices, and we'll be sure to pass up this feedback to our leadership team.

Found 2580 reviews
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