Yelp Reviews | Glassdoor.com.au

Yelp Reviews

Updated 18 Jul 2019

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Found 2148 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
47%
Recommend to a Friend
76%
Approve of CEO
Yelp CEO Jeremy Stoppelman
Jeremy Stoppelman
1210 Ratings
Pros
  • "Frequent Offsites - Free food and drinks is always a bonus(in 210 reviews)

  • "Great culture, free beverages and fully stocked kitchen(in 158 reviews)

Cons
  • "Repetitve; you call business owners all day everyday(in 171 reviews)

  • "Sales are drive through cold calls, you'll need to have a growth mindset(in 68 reviews)

More Pros and Cons
  1. "A fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Community Manager in Melbourne
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Yelp

    Pros

    Great opportunities for career growth A supportive team even when you work remotely Yearly international trips

    Cons

    Working around 60 hours per week Under paid

    Yelp2016-12-13
  2. "Account exectutive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Yelp full-time

    Pros

    Great culture, free beverages and fully stocked kitchen. Team outings, room for growth. Good salary and benefits.

    Cons

    Stressful, sometimes they pair you with managers who arent a good fit

    Yelp2019-03-15
  3. "A foot on the ladder"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Neutral Outlook
      No Opinion of CEO

      I worked at Yelp full-time

      Pros

      Got a foot in the door with tech and worked with some great people. Plenty of benefits and a great social side

      Cons

      The product is horrible. And insanely overpriced. While some good, senior staff were abismal. Regularly fed false information and a hugely creepy, cultish atmosphere.

      Advice to Management

      Be nicer, be more honest, lower your prices.

      Yelp2017-06-15
    • Helpful (1)

      "Community Management and Marketing"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Community Manager 
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Yelp

      Pros

      The flexibility is amazing - most days I work offsite from lovely cafes. The hours are not fixed - just as long as you get things done.

      Cons

      Yelp is less structural compared to most companies. Though you still have your seniors supporting you, it's a very self-learning job.

      Yelp2014-12-10
    • Helpful (223)

      "Amazing People, Incredibly Unhealthy Work Environment, HR Nightmare"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Account Executive in New York, NY
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Yelp full-time for more than a year

      Pros

      I am writing this review 6 weeks after leaving Yelp and about 4 at my new company so I feel like I have had some time to digest, compare, and reflect on my experience. THE GOOD: People - A pro and a con, we will get to that later. I have made some of my dearest friends and amazing mentors working there. Everyone is around the same age, has similar goals as you, and for the most part your peers encourage you to succeed....

      Show More

      Cons

      ***IMPORTANT*** Let the record stand that in September there was an attempted SHOOTING at Yelp in SF and NOT A SINGLE MESSAGE was sent out until 3PM three days later after employees were panicking/gossiping about it. Our stock plunged nearly 30% in Nov. Business owners were talking about it on our calls and not a single person in management or leadership addressed it. Buckle up, because there are many. ...

      Show More

      Advice to Management

      1. Stop promoting only white people. It's incredibly obvious. 2. Grow up -- flirting with your employees is embarrassing and unprofessional 3. Take a good look at the morality of how you're running your company. 4. Your trophy winners are quitting -- shouldn't that tell you something? 5. Stop bullying people when they choose to go elsewhere. Don't tell me I'm 'giving up' or 'if you can't be successful/happy here,...

      Show More
      Yelp2019-01-02

      Yelp Response

      March 15, 2019People Operations at Yelp

      We take the safety and security of our employees extremely seriously; there are two layers of physical security at our NYC office: 1) the building security in the lobby and 2) Yelp's own physical security team stationed at reception; all are trained professionals (many with law enforcement ...

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    • "Please submit a resume, cover letter, portfolio of recent work,"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Chief Product Officer in San Francisco, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Yelp part-time for more than 10 years

      Pros

      The Yelp Creative Team is a small group of designers and writers with big ideas. Impromptu brainstorm sessions, animated gifs, and afternoon breaks to the SFMOMA get our ideas flowing. We collaborate daily to make work that stands out, but something’s missing from our team — and we’re hoping you’re the final piece to our puzzle. The right designer will be an excellent communicator who will create compelling, cohesive...

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      Cons

      Responsibilities: Concept and execute creative ideas across multiple platforms Ensure all marketing communications across various channels and departments remain consistent and align with strategic and brand marketing goals Partner with other designers, copywriters, video team, engineers, and marketing managers to ensure quality in all aspects of campaign execution Develop strategy and marketing...

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      Advice to Management

      Requirements: 5 years experience in graphic design working within a branding, advertising, agency or in-house marketing environment Strong portfolio of conceptual work that demonstrates particular expertise across digital, paid performance and email marketing A degree in Design, Marketing, Visual Studies, or other design-related field is preferred. Excellent communication, presentation and team/collaboration...

      Show More
      Yelp2019-07-16
    • "3 yr experience software engineer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Software Engineer in San Francisco, CA
      Recommends
      Positive Outlook
      No Opinion of CEO

      I have been working at Yelp full-time for less than a year

      Pros

      Good location in the SF. Very convenient. Job outlook is very secure.

      Cons

      Low pay considering in SF. The monthly salary minus taxes and rents is barely enough for living.

      Yelp2019-07-16
    • "Great company"

      StarStarStarStarStar
        Current Employee - Account Executive 

        I have been working at Yelp full-time

        Pros

        Good culture and really nice office

        Cons

        Hours and work life balance

        Yelp2019-07-16
      • "Good starter sales job"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Inside Sales Representative 

        I have been working at Yelp full-time

        Pros

        Great benefits, nice managers

        Cons

        Cold calling job, not much structure for promotions

        Yelp2019-07-12
      • "Solid Company for a Foundation of Sales Experience"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Account Executive in New York, NY
        Approves of CEO

        I worked at Yelp full-time for more than a year

        Pros

        Good perks, office location, and friendly people

        Cons

        Can feel like a very immature environment at times due to the low average age of people

        Yelp2019-07-11
      Found 2148 reviews