Yelp Reviews

Updated 13 Jan 2021

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3.4
56%
Recommend to a Friend
75%
Approve of CEO
Yelp Co-Founder & CEO Jeremy Stoppelman
Jeremy Stoppelman
1,509 Ratings
Pros
  • "They offer a very good benefits program as well as free food and drink everyday(in 268 reviews)

  • "Amazing culture and great people(in 194 reviews)

Cons
  • "Calling business owners that have a negative set mindset about Yelp(in 241 reviews)

  • "Cold calls, talking to business owners who have never used a phone(in 78 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "A fun place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Community Manager in Melbourne
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Yelp

    Pros

    Great opportunities for career growth A supportive team even when you work remotely Yearly international trips

    Cons

    Working around 60 hours per week Under paid

  2. "Account exectutive"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Yelp full-time

    Pros

    Great culture, free beverages and fully stocked kitchen. Team outings, room for growth. Good salary and benefits.

    Cons

    Stressful, sometimes they pair you with managers who arent a good fit


  3. "A foot on the ladder"

    2.0
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Yelp full-time

    Pros

    Got a foot in the door with tech and worked with some great people. Plenty of benefits and a great social side

    Cons

    The product is horrible. And insanely overpriced. While some good, senior staff were abismal. Regularly fed false information and a hugely creepy, cultish atmosphere.

    Continue reading
  4. Helpful (1)

    "Community Management and Marketing"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Community Manager 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Yelp

    Pros

    The flexibility is amazing - most days I work offsite from lovely cafes. The hours are not fixed - just as long as you get things done.

    Cons

    Yelp is less structural compared to most companies. Though you still have your seniors supporting you, it's a very self-learning job.

  5. "Elite Account Executive"

    5.0
    Former Employee - Elite Account Executive in Washington, DC

    I worked at Yelp full-time

    Pros

    Coworkers, Team, Good Pay, Company Culture, Progressive

    Cons

    Call Center Environment, High Stress

  6. "One of the best companies to work for EVER"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Yelp full-time for more than a year

    Pros

    Everything the pay is really good especially for entry level sales roles.

    Cons

    None you get a fully stocked kitchen with baristas ready to make you whatever you want

    Continue reading
  7. "account executive"

    4.0
    Current Employee - Account Executive in New York, NY

    I have been working at Yelp full-time

    Pros

    fun coworkers, happy hours, understanding about being remote

    Cons

    cold calling gets old, some micromanaging

  8. "Lots of opportunity if you work hard"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Elite Local Client Director in Chicago, IL

    I have been working at Yelp full-time for more than a year

    Pros

    uncapped commission with lots of opportunity

    Cons

    cold calls and can be micromanaged, stressful

  9. "Great Place to Start"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Yelp full-time for less than a year

    Pros

    Work environment People Fully stocked kitchens Baristas Beer

    Cons

    You must like the product you are selling. Sounds simple, but it’s true.

    Continue reading
  10. "Great starter company"

    4.0
    Former Employee - Account Executive in Chicago, IL

    I worked at Yelp full-time

    Pros

    Great training program and development

    Cons

    Micro management a little too much

Viewing 1 - 10 of 2,842 English Reviews
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