Yelp Reviews

Pros

Great opportunities for career growth
A supportive team even when you work remotely
Yearly international trips

Pros

Got a foot in the door with tech and worked with some great people. Plenty of benefits and a great social side

Advice to Management

Be nicer, be more honest, lower your prices.

Pros

The flexibility is amazing - most days I work offsite from lovely cafes. The hours are not fixed - just as long as you get things done.

Pros

Pretty laid back culture, easy to coast if that's your thing.

The organization is very inclusive. Above average number of non-male engineers, great support for parents, LGBT, women, etc. I really like it. This includes training for managers and people in leadership roles.

Engineers are empowered to improve systems. If you're a self starter, you'll do well here.

Tonnes of peer learning opportunities, particularly for young / inexperienced managers.

Enough scale to be interesting but enough money to force creativity :).

VPs are generally amazing human beings, especially Wing Yung and Sam Eaton, who are some of the nicest senior leadership I've had the opportunity of working with.

Advice to Management

Take a hard look at benefits - particularly PTO - and amend it to match the market. Offer some kind of career ladder.

Pros

Great beginning job. Cool people to work with. Good training program.

Pros

If you're looking at Glassdoor to decide where to start or advanced your career - I hope you'll take the time to read about my experience at Yelp. I believe that my perspective is different than many you'll see here.

This review is not just about the Account Executive position because if you come to work at Yelp, it's not about the job you start with or the skills you start with. It's about the job you're willing to work for and the skills you push yourself to gain. I recently left Yelp after 3.5 years to pursue other interests but I'm so thankful for the company and the opportunities I was given - maybe my perspective will help you find the same.

Let's start with the most important part of working at Yelp - it's hard! I started right out of college in SF as an Account Executive in 2014. The job was exactly as described - tons of cold calling. In fact, the reality of sales is if you're not on the phone you're not advancing your career. Anyway - I digress. I was 6 months in and I hated it. In fact, you could probably look at some of the other glass door reviews and see exactly how I felt. But here's the thing - unlike many of the people I worked with. I decided to take the challenge head on and see what I could make of it.

I started focusing on what I could learn and let me tell you something. This job has more opportunities to learn pivotal skills than any entry level job I've come across. Your communication is pushed all the time, your ability to handle rejection and persevere is so key that it becomes second nature.

For the next 9 months I focused on skill building. I became great at building relationships. I was pushed to constantly improve and learn and become an expert in countless fields. I was pushed to apply for leadership programs and held to a high standard - one I became accustomed to hitting.

After 1.5 years I was promoted to management. The opportunity of a life-time in my eyes. I was able to grow a team of individuals I cared for deeply and we pushed each other to better ourselves all the time. I was able to learn public speaking skills, I learned how to read data like a professional and my sales skills were pushed to grow at all times.

After about a year - another opportunity came about and I moved to Chicago where I worked with some of the best people I've meet. The culture and the work environment are top notch. The leaders from the top down are amazing to work with - plus the Office Head has a British Accent - always a plus!

This job is about opportunity. Opportunity isn't easy but it's worth it. If you want to push yourself and become the best version of yourself - come work for Yelp and see what you're capable of.

My perspective is different because I looked at the "negatives" as learning opportunities. The paths towards career advancement, the compensation and benefits, and the workplace culture made this a no brainer for me. No job is perfect but my life is undeniably better for my time at Yelp!

Advice to Management

Always remember to believe in your people! It's what made me so successful at Yelp. So many of my managers believed in me I had no choice but to succeed.

Pros

Great atmosphere (free food, good benefits)
Support network (for the very difficult work)

Advice to Management

Motivate to close more not focus on output as much

Pros

Great culture and great head sales trainer

Advice to Management

give more feed back and one on ones with managers

Pros

Fun environment, nice office, good culture.

Pros

stocks
coworkers
work environment
flexibility with schedule
managers/directors want to help you grow