Yipiyap Reviews

Poor pay, just above minimum wage. You will be given tough tasks often, doesn’t seem worth the money. Shocking 4 month notice period makes leaving unnecessarily difficult. Additional fees for not honouring it can be enforced for breaking it if you agree. Conflicts with the idea of the job being a gap year experience Lack of support from management - teams are far too big, stretching across regions, and managers are given a tough role considering they aren’t super experienced in this type of management. However, I still thought I could have been contacted more often, and supported better when I raised a concern. Lack of communication with schools - my key contact who I saw briefly once a month gave negative feedback to HR when asked. However, teachers I was working closely with weekly had given me feedback in person genuinely, for improving and being helpful to some students. I tried to explain this yet the initial feedback was taken as gospel. Created a very confusing image of my work and I felt demotivated. I was also told to be added to a rota for supporting vulnerable students that I wasn’t suited for. This caused more hassle for myself and the school, as I had to call the school’s coordinator myself and ask to be put on the rota. Trying hard and doing well seems to be taken advantage of. Feels like you’re expected to do more work and get other tutors to try harder which shouldn’t be your responsibility. Strange attitude to mental health issues - one of the management made an offhand ‘joke’ at induction about slitting wrists. Didn’t sit right with me and made me not take mental health support there seriously.

Where do I begin? The pay? The management, especially the way they treated their staff? Let's start with the pay. It was a pathetic amount and I knew of other companies, with the exact same roles, paying their staff at LEAST double of what I was getting. I definitely wasn't getting paid/recognised enough for the amount I was working and it felt exploitative, a theme that pops up regularly in this role at the company. I even had family members and staff members from my institution tell me that what they were doing was wrong and dodgy (so it wasn't just me!). You could argue that I could've just left my role early (which I did do) and get a job with better pay but that's where it gets even more messy because the notice period was 4 months! Again, the company says that it's to keep continuity with your students, and to not leave them abruptly until a new tutor is found - all of which I agree with, but 4 months is a joke and online Yipiyap tutors could have easily been accessed as they had a platform for online tutoring. Yet again, everyone I spoke to about the notice period thought it was exploitative. During the 4 months of my notice (I quit because the job wasn't worth the amount of work I was doing and I was starting to get seriously ill), they did try to get me to come back, with reduced working days etc but where was this support when I wasn't about to leave?