Yokoy Reviews

3.8

64% would recommend to a friend

(35 total reviews)
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Philippe Sahli

64% approve of CEO

63% positive business outlook

Yokoy has an employee rating of 3.8 out of 5 stars, based on 35 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Yokoy employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

35 reviews
2.0
5 June 2023

Wasted potential

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

WFH flexibility, knowledgeable and friendly colleagues, good salary.

Cons

- As much as it's said that it's not, the company has become very hierarchical. All decisions come from the top down, usually being half-transparent - If you're not in Sales, you're given less to minimal development opportunities. If you are in Sales, you get tons of training but without a proper plan or follow-up. - There's no coordination between teams, resulting in double work and back and forth. Teams work in silos. - There's no proper performance management; evaluations happen once every 6 months but they're mostly typical as the company has no real goal-setting framework in place. - Management is one of the poorest I've seen in my career. Very one-way communication, usually urging employees to like and comment LinkedIn posts (!) and company updates are very one-sided. Now the company has hired very experienced executives to run the show, the founding team is less and less present - There's no plan, no preparation and no data-based decisions. Everything is now, the direction changes every 3 months and the excuse that 'it's a startup' is a bit old by now.

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Yokoy Response
2y
Hi, First of all, we want to thank you for taking the time to provide detailed feedback about your experience at Yokoy on Glassdoor. Your insights are extremely valuable to us, and we appreciate your candidness in sharing your observations. We take your feedback seriously and are committed to addressing the areas you've highlighted to create a more positive work environment. We are sorry to hear about your perception of the company's hierarchical structure. We understand the importance of fostering open dialogue and transparent decision-making at all levels. Your feedback will be taken into consideration as we work towards creating a more inclusive decision-making process that allows for input from various teams and levels. Regarding development opportunities, we recognize that growth should be accessible to all employees, regardless of their department. We are reviewing our training and development programs to ensure that they are comprehensive, well-planned, and followed up with adequate support. Our aim is to provide valuable growth opportunities for everyone within the organization. The issue of coordination between teams is one we are committed to resolving. We understand that siloed work can hinder efficiency and collaboration. We are establishing measures to encourage cross-team communication, streamline workflows, and eliminate redundant efforts. This will contribute to a more cohesive and productive work environment. We understand the importance of regular feedback and setting clear goals. We have implemented a new structured performance management framework that includes goal-setting and specific feedback conversations to help employees succeed and grow. Effective communication and leadership are fundamental to a positive work environment. We are investing in leadership training to ensure that our managers promote open dialogue and facilitate two-way communication. Lastly, we are actively working to develop a more strategic approach to our company direction and are committed to making well-informed decisions based on data and insights, with a focus on creating stability even in a dynamic startup environment. Your feedback is a vital part of our journey toward improvement. If you have further suggestions or observations, please feel free to reach out: people@yokoy.ai. We appreciate your dedication to making Yokoy a better place to work. Best regards, Yokoy People Team
2.0
27 Mar 2023

Air balloon

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-home office opportunity -generous corporate events -adequate compensation

Cons

-uncertainty due to lack of KPI -conflict and solution avoidance in management -toxic examples in leadership (night work and avoiding sick leave is cool) -even compared to a startup, it's too much chaos

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Yokoy Response
2y
Hi, Thank you for taking the time to share your feedback regarding your experience at Yokoy. We greatly value your insights as they help us identify areas for improvement and work towards creating a more positive and productive work environment for all our employees. We are genuinely sorry to hear that you have experienced uncertainties related to the lack of clearly defined Key Performance Indicators (KPIs). We understand how important it is for employees to have a clear understanding of their goals and performance expectations. We are actively working to establish more transparent and measurable KPIs across the organization to alleviate this concern and provide our employees with the direction needed to excel in their role. Open communication and efficient conflict resolution are essential for a healthy work culture. We are committed to addressing this issue by implementing training programs focused on effective communication, conflict resolution, and leadership skills. Our aim is to foster a supportive atmosphere where challenges are tackled constructively and collaboratively. Regarding your concerns about toxic examples in leadership, such as favoring night work and discouraging sick leave, we take these matters very seriously. It is our policy to prioritize the well-being of our employees and promote a healthy work-life balance. We will conduct a thorough review of leadership behaviors to ensure that they align with our values and policies. Any instances of behavior that contradict our values will be addressed appropriately. Your comparison to a startup and the perceived chaos is a perspective we value. We recognize that a balance between innovation and stability is essential for a productive work environment. We are actively investing in processes and systems that will streamline operations and create a more organized workflow, while still retaining the dynamic and creative aspects that make us unique. Once again, we sincerely appreciate your willingness to share your experiences and concerns. Your feedback is instrumental in our ongoing efforts to evolve and enhance our workplace. If you have any further insights or suggestions, please feel free to reach out to us directly at people@yokoy.ai. Best regards, Yokoy People Team
2.0
19 Jan 2023

"Growth over comfort"

Recommend
CEO approval
Business outlook

Pros

Motivated team, nice office, modern equipment, remote work policy

Cons

Inexperienced management, chaotic processes, unrealistic goals, no opportunities for carrer development, poor project management

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Yokoy Response
3y
Thank you for taking the time to write a review. We’re sorry to read that your experience with Yokoy wasn’t exactly to your expectations. We’ve grown a lot in the past two years, the growth happened very fast and it’s natural that processes need to be built and adapted constantly and quickly. This also means that there is always room for improvement - and we encourage all our employees to take ownership and address inefficiencies openly within the team and/or the organization. Additionally, our culture allows everyone in the company to be transparent and open about suggestions on how to improve; it does not matter if you’re an intern or a team lead. With the growth that we’ve experienced we’re also busy establishing the organization and hierarchies, which we’re still perfecting at the current moment. While things may not seem perfect now, we’re working hard towards a set up that is challenging and rewarding for our employees and at the same time help us achieve our goals as a business in the most efficient and effective manner. Thank you again for your feedback, we wish you all the best.
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Glassdoor has 55 Yokoy reviews submitted anonymously by Yokoy employees. Read employee reviews and ratings on Glassdoor to decide if Yokoy is right for you.