ZVRS Reviews

3.2

51% would recommend to a friend

(82 total reviews)

Sherri Turpin

55% approve of CEO

49% positive business outlook

ZVRS has an employee rating of 3.2 out of 5 stars, based on 82 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZVRS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

82 reviews
2.0
20 Feb 2018
Recommend
CEO approval
Business outlook

Pros

Great coworkers, and my direct management was awesome. It felt great providing a needed service to the community that needs it.

Cons

CEO Sherri Turpin. When she came on she assured everyone she knew what she was doing and almost immediately proved the opposite. She is paranoid and narcissistic. As a hearing employee, I gradually learned about and to respect Deaf Culture - she had no interest and has no intention of ever doing so. She sees the deaf community as an opportunity to exploit and that's it. She believes her employees are easily-interchangeable cogs, which is far from the truth in this industry, and values nobody but herself. There were other warts and foibles, but in the shadow of the disaster that is Sherri, they are not even worth mentioning.

1.0
21 June 2017

Trust me, turn and walk away!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The office has a view of the Gulf.

Cons

The CEO, the CEO, and Sherri Turpin.

1.0
10 Mar 2016
Recommend
CEO approval
Business outlook

Pros

If not for the support of other employees who endure the discrimination and hostile environment with such grace, I would have left long ago

Cons

Management is unqualified and unprofessional, does not know basic labor laws. The company seems to thing that requiring 30 min break after 6 hours of work will reduce their workers compensation claims for repetitive motion injuries. All the while, the encourage VIs to complete multi-hour calls, make VIs feel incompetent for requesting a team short of an hour into a call, and do not gaurantee hourly breaks. Even their hard scripted sign choices while connecting calls encourage over-use and RMI. There is no clear chain of command to bring concerns to and call center managers hold long hard grudges on absenses or mistakes which they use to punish far into the future.

Viewing 1 - 3 of 82 Reviews

Glassdoor has 84 ZVRS reviews submitted anonymously by ZVRS employees. Read employee reviews and ratings on Glassdoor to decide if ZVRS is right for you.