Zelexa Therapy Reviews

3.4

63% would recommend to a friend

(21 total reviews)

74% positive business outlook

Zelexa Therapy has an employee rating of 3.4 out of 5 stars, based on 21 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zelexa Therapy employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

21 reviews
2.0
30 Apr 2024
Recommend
CEO approval
Business outlook

Pros

PTO, Mental Health PTO, Paid sick time

Cons

HR is a family friend who got the job before the HR qualifications. The HR girls are cliquey and unapproachable. When clients attendance is an issue, HR does nothing about it and has issues with getting you a new client.

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Zelexa Therapy Response
2y
Thank you for sharing your feedback. We want to clarify that our head of HR holds all the necessary schooling and qualifications for the position. While many team members have been with the company for several years and naturally developed friendships, the primary criterion for all positions have always been the relevant qualifications. Client management, including addressing attendance issues, is handled by our case coordinating team, which is entirely separate from HR. Clients adhere to full policies based on both Zelexa and state requirements. However, employees would not be privy to any disciplinary actions taken against clients for policy violations, just as families are not privy to employee discipline. Regarding extended wait times for a new client, there are multiple steps to ensure each client is ready for services. Our case coordinating team works diligently with families and insurance providers to make this process as timely as possible. We apologize that your experience with us was not satisfactory. We wish you the best in your future endeavors.
1.0
28 Feb 2024
Recommend
CEO approval
Business outlook

Pros

The fellow technicians & clients

Cons

Management, mainly HR. The pay, the overall scrutiny & treatment of employees. Inconsistent hours & disregard for employees. They also revoke your insurance if your clients cancel and do not make up your hours - then cost you your limited benefits.

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Zelexa Therapy Response
2y
Thank you for sharing your feedback. We want to address a few points mentioned in your review. Regarding loss of health benefits, since you are a current employee with these concerns, we encourage you to set up a meeting with a member of management to assess your employment status and receive further information on the criteria that affects you for benefit eligibility. Regarding pay, Zelexa routinely conducts market research to ensure our compensation is comparable to competitors. To enhance our competitiveness, we introduced our 2024 Technician Raise Program at the beginning of this year, providing an opportunity for all technicians to receive a $1 raise every four months. In addition to this, we offer several opportunities for raises including higher education, RBT certification, QBS certification, and merit increases. We are sorry to hear that you are not enjoying your employment thus far. Please feel free to reach out to any member of management you feel comfortable with to discuss your concerns further and to help improve your employment experience moving forward.
1.0
16 Dec 2023

Avoid

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Kids are always great & there’s techs with a lot of potential but unfortunately many have made very minimal progress due to lack of clinical skills and knowledge that the BCBAs, director and CEO have

Cons

If you are in their clique of people that started with the company, you’re good and they’ll say it’s a good place to work. Not a single BCBA has lasted at this company outside of those people. Reasons being: everyone else realizes the lack of clinical knowledge, lack of actual constructive helpful feedback & growth, and how much of a clique attitude there is. In my time there, a BCBA was put on a performance intervention plan due to tech complaints. This intervention included just being at the center all day and no feedback or training was given to address the concerns. Most clients have no form of communication. Many kids on PECS and it is being implemented wrong. Very basic ABA concepts are not done or done incorrectly. Very minimal progress is made by clients due to this and kids that have been there for years are still working on early learner skills. I’ve seen billing fraud (BCBAs and management) billing for supervisions and parents meetings when they didn’t happen or for wrong durations. This was brought to management multiple times and brushed off. Additionally, there is absolutely no sense of professional development and continued learning to even address these concerns or to learn. Everyone just does the little they know & since they’ve been doing that and being told it’s good, any change or training or attempt to learn is met with resistance. Very middle school response when you try to advocate for better where they make you feel like you’re crazy. Most positive comments on google, indeed and here are from the clique of staff that was previously mentioned. If you’re in this field, I assume you want to do right by your clients and yourself, learn, grow and be ethical and this isn’t the place to do so unfortunately. I do hope it gets better for the kids sake. Also VERY poor practicum experience. Unfortunately since the people there only know what they learned from Zelexa, they really don’t realize how much there is to improve on.

Viewing 1 - 3 of 21 Reviews

Glassdoor has 21 Zelexa Therapy reviews submitted anonymously by Zelexa Therapy employees. Read employee reviews and ratings on Glassdoor to decide if Zelexa Therapy is right for you.