Zendesk Reviews
Updated Dec 3, 2021
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Found 878 of over 974 reviews
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- Oldest first
"Flexibility and great work life balance" (in 108 reviews)
"great culture, really take care of you" (in 54 reviews)
"The company is growing rapidly, which leads to natural growing pains from the employee perspective" (in 38 reviews)
"Could have more competitive benefits (currently no 401k matching of any kind, health plans could be more subsidized and provide better coverage)" (in 18 reviews)
- Current Employee, more than 1 year★★★★★Featured Review
Pros
Supportive global team with great benefits
Cons
None. It’s probably the best company I’ve worked for.
- Current Employee, less than 1 year★★★★★
Pros
Everyone is super helpful and nice!
Cons
No cons I can think of !
- Current Employee, more than 3 years★★★★★
Pros
Great company to work for
Cons
I do not have any bad points about Zendesk
- Current Employee, more than 1 year★★★★★
Pros
People Perks Interesting work Global well known product
Cons
People have been here too long need a change in mindset
Continue reading - Current Employee★★★★★
Pros
Benefits to ensure good work life balance for employees
Cons
Slow at times. Lots of meetings.
- Current Employee★★★★★
Pros
good company, great culture, and team
Cons
too much snack and food :)
- Current Employee, less than 1 year★★★★★
Pros
Great com structure Great XDR team
Cons
Management look at reports and use them heavily to monitor activity rather than the actual output/attainment achieved.
Continue reading - Current Employee, more than 1 year★★★★★
Pros
Smart people and great tech
Cons
Always a lot to do
- Current Employee, less than 1 year★★★★★
Pros
-Cares about its people -Focus on work life balance -Invests in tools needed to get the job done -Lots of perks -Interesting work
Cons
-Marketing of products is muddled -Needs to diversify product suite to compete at level its aiming for -Can be a bit one-dimensional depending on the area you are in, lacks the diversity of solutions & products you would get at larger CRM competitors
- Former Employee★★★★★
Pros
People, Clients, Culture, Founders and Location
Cons
Nothing to specifically highlight here.
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