Zumper Reviews

4.1

79% would recommend to a friend

(171 total reviews)
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Anthemos Georgiades

87% approve of CEO

74% positive business outlook

Zumper has an employee rating of 4.1 out of 5 stars, based on 171 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zumper employee rating is in line with the average (within 1 standard deviation) for employers within the Real estate industry (3.8 stars).

Reviews by job title

171 reviews
2.0
6 Aug 2018

Don't be fooled! Talk is cheap

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Zumper is solving a problem that definitely exists. It's also one of the best solutions to that problem, and as a product/app, is superior to the others in its space. There are also some great people on the Zumper team, and the perks are really good, too. There's always a fully stocked kitchen, tons of snacks, fun outings and retreats, tons of branded clothing/backpacks/etc, and a decently large monthly wellness/commuter stipend.

Cons

- Arguably most importantly, the company is very set in its ways, so there isn't much room for a change agent to come in, share their expertise, and make an impact. New employees are encourage to conform to the system and processes that already exist, and there isn't much opportunity for professional growth. - Zumper is a boys' club. If you're not one of the original bros (which you won't be unless you joined the company 4+ years ago), you'll likely always feel partially like an outsider. While there is much "companywide talk" about being inclusive and respectful, this is not apparent at all on a day-to-day basis. If you're a female, you're expected to be cool and go along with all the jokes you hear. -Zumper has little to no respect for its partners and users; constantly speaking ill of them in the office. This also applies to former employees. -Many of the lower-tier employees are executing on the vast majority of the work, with a large amount of micromanagement and not much freedom to be creative/explore their field. They're also kept at the office for absurdly long hours and some don't even feel they have time to take a proper lunch break. -Marketing directors & managers, as well as other team leaders, have come and gone facing a clear struggle to prove the value of their initiatives to higher-ups who are pretty set in their ways and views of how the people they hire to do things should be doing them. Most of these people have been completely erased from the history of the company, and spoken badly of after they've left. - The people in leadership at Zumper are extremely business-minded and are very focused on their goal. I'm just not sure if their goal is to build the magical company they say they are going for, or to make large profits for themselves. -Similar to the environment of high school, there are many cliques who spend hours upon hours speaking badly of other employees, whether they're newer and not "part of it," a little different/socially awkward, or extremely dedicated to their work (how UNCOOL!). Also similar to high school, the retreats and outings are extremely boozy and have gotten out of control on many occasions. - If you're right out of college and looking to join a hot Silicon Valley startup with that Silicon Valley pay, then this isn't the company for you. There are little to no raises or promotions, despite the fact that this is constantly advertised as being common. There has also been talk internally about proudly paying young people less than market rate because the company vision is so strong that people take a pay cut. New grads: everything sounds good in interviews. Don't be sold short; you can make a lot more elsewhere.

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Zumper Response
7y
Thank you for your feedback. We're so sorry to hear of your negative experience at Zumper. We're conscious of diversity and the importance having an inclusive culture, and are working to become the best we can be in those and other areas as we continue to grow. In entering this next phase of the company's lifecycle, the management team is focused on being more strategic and communicative to build strong alignment between departments and team members. Your comments are taken seriously, and we're committed to evolving in a way that is meaningful to our team members, in addition to other stakeholders. Thanks again.
5.0
5 May 2021
Recommend
CEO approval
Business outlook

Pros

-Great teamwork and enjoyable group of people to work with -Excellent benefits -Open door policy to my supervisor -It seems that everyone is very committed to the success of the company

Cons

I don’t think I consider them “negatives.” Every company and every individual can always improve and learn and continue to do better. It’s growth. This is a fast paced, ever changing company that can shift and pivot quickly. Sometimes that’s not for everyone.

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Zumper Response
5y
Thanks for the open and honest feedback! We appreciate your enthusiasm for our team culture and transparent environment - those are two of our company values and we feel they are true to our core. We also appreciate you calling out a third value of “Progress, Not Perfection”. We do believe we are action-oriented and move quickly and want to be up front about that aspect of our culture, so team members are informed from the start. - Zumper HR
2.0
28 Feb 2019

Stay away if you care about your life outside work...

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Catered lunch a few times a week. Start-up environment. Fully stocked kitchen.

Cons

"Bro"-culture. Lots of "cliques" and no friendliness between employees. Not flexible in terms of hours, no 'working from home'. Work life balance is not great. You work from 9 am to 6 pm (nobody ever leaves before 6pm or the CEO has comments about it). Weekly happy-hours and company activities all include drinking. and more drinking. Gossip among employees creates a feeling of being in high school. Not a lot of place to grow professionally. You are expected to compromise for a lower salary, just because it's a startup...

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Zumper Response
7y
Appreciate your feedback. I'm sincerely sorry you felt people were not friendly at Zumper. We take pride in organizing team events that encourage team members to get to know others outside of their immediate teams, and engage in activities other than drinking (i.e. games, painting/art, karaoke, intramural sports, trivia, etc.). While our team members work hard, we empower our managers to manage their team however they see fit, including work flexibility . We also launched our L&D program in 2019 and now have a structured goal setting process to assist with individual growth and development. Finally, our compensation package is aligned with market data, and includes equity as well as a very competitive benefits package. Once again, I'm sorry you did not have a positive experience while working at Zumper and appreciate your candid feedback. We will continue to improve our work environment.
Viewing 1 - 3 of 171 Reviews

Glassdoor has 181 Zumper reviews submitted anonymously by Zumper employees. Read employee reviews and ratings on Glassdoor to decide if Zumper is right for you.