Pros
The people who work there, for the most part, are really engaged in their jobs. They work hard and do their best to deliver. The products are decent relative to the industry, and it's surprising that they're still such a tiny company. Mid-level management works really hard to create a positive working environment, but...
Cons
The CEO isn't a CEO... he's an owner. He doesn't have a degree, he's never worked at a skin care company other than this one, he doesn't understand the challenges of the industry. Management strategies at the top include stalling, ignoring major issues, and waiting for someone else to solve a problem. His solutions undercut his employees, and in general, he treats (and pays) people like they are 100% disposable. As a result, the turnover is pretty high!