dusk Reviews

2.3

28% would recommend to a friend

(150 total reviews)

17% positive business outlook

dusk has an employee rating of 2.3 out of 5 stars, based on 150 company reviews on Glassdoor which indicates that most employees have an average working experience there. The dusk employee rating is 35% below average for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

150 reviews
1.0
10 Sept 2023

Don’t Work Here

Recommend
CEO approval
Business outlook

Pros

The purported staff discount, which stands at a mere 30%, hardly seems worthwhile. It's advisable to exercise patience and wait for store-wide sales, where you can enjoy the same discount without enduring the challenges posed by upper management.

Cons

Dusk presents a work environment that prioritizes cost-cutting and profit margins over the well-being of its employees. While there are some pros, such as staff discounts and the absence of a strict uniform policy, the cons paint a bleak picture: 1. Management frequently imposes strict budget constraints on stores, even eliminating basic items like paper towels from the budget. If these necessities are required, employees must pay for them out of their own pockets. 2. Despite a focus on cost reduction, management allocates significant resources to expensive signage for discontinued products. 3. The company's disregard for environmental concerns is evident in its refusal to offer digital receipts, needlessly contributing to paper waste. 4. Dusk enforces a non-negotiable 15-minute pay deduction for employees who arrive even a second late to clock in. 5. Sales clerks are pressured to persuade customers into unnecessary purchases, creating uncomfortable situations for both employees and customers. 6. Dusk pays its workers only the minimum award wage and expects them to work unpaid overtime. 7. Management frequently compares stores and publicly shames underperforming ones in statewide emails. 8. Employee recognition and praise are scarce. 9. The tight closing procedures result in employees often working beyond their paid hours. 10. HR proves ineffective in addressing employee complaints, often failing to take action until multiple employees have already left the company due to ongoing issues. 11. Outdated point-of-sale systems create frustration among employees, with management unwilling to make necessary updates. 12. The company provides inaccurate data on key performance indicators, affecting how employees are perceived by head management. In summary, Dusk's practices and policies seem to prioritize profits at the expense of its employees, making it a challenging workplace for those seeking fair treatment and a positive work environment.

1.0
17 Jan 2024

Do not work at Dusk

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Literally zero pros, worst company I’ve worked for.

Cons

AWFUL management, extremely unprofessional and just horrible. So much power play and lack of respect for staff. Management would shout at staff in front of customers to embarrass us. Worst management I’ve ever experienced. Upselling is awful and extremely immoral. Management would pray on vulnerable customers to try and meet targets. Management would not take no for an answer and you would have to ask customers at least 5 times to try and get them to buy more products. Management would micro manage and take over if you didn’t upsell. Management would make customers feel extremely guilty for not falling for upsell. Huge pressure for targets. Really unprofessional and toxic work environment. HR is a joke and enables managers behaviours. Do not work for this company, they do not care about their employees at all, they are just money grabbers. If I could give 0 stars I would.

1.0
22 May 2017

Great products, horrible company

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Great products - Interactions with customers - Good staff discount - Store smells great

Cons

- Low pay - Horrible bullies in management - Constant bookcase and table changes - Staff are belittled when they don't make budget - Nice play to work but stressful environment - Extra hours after close to do unnecessary changes

Viewing 1 - 3 of 150 Reviews

Glassdoor has 202 dusk reviews submitted anonymously by dusk employees. Read employee reviews and ratings on Glassdoor to decide if dusk is right for you.