fullthrottle.ai Reviews

Legally ambiguous and ethically reprehensible work. The company advertises itself as "cookie-free" tracking, meaning they get around some standard privacy practices. Proper practices are not taken in protecting personally-identifiable information of people who don't realize how much they've agreed to be tracked. Until recently, any person in the company could get the full name, address, email address, and device information of any recorded visitor of a client site, down to a picture of the house or location they accessed the site from. This access has recently been restricted after a dedicated campaign from a team leader, and then that team leader was let go without warning or a chance to contact their team and say goodbye. Outlook for the company is legally questionable. Several services have had to be heavily modified or hastily stopped due to improving data privacy laws. Most employees I've spoken to sincerely hope that everything this company does becomes illegal soon. Terrible upper management--company-wide changes are rolled out in an afternoon with no advance warning for TLs or employees. Grand promises are made and forgotten. Recently commission checks were not paid with little explanation and put off until next pay period, implying cash flow issues. No apology was given, and the explanation (that the Director of Operations was sick that day and could not do payroll) was clearly a lie (he continued to work as normal outside of payroll). Director of Operations/CEO(? unclear given the ambiguity of where FullThrottle ends and Stream begins) routinely lies in company-wide calls. He does not do his research, so most of the things he says can be disproven with a quick google search. Upon being promoted to a management position, no training or support is given, leading to well-intentioned middle managers who don't know how to lead their teams or communicate on a managerial level. Special projects are given with no option for these new managers to say no, straining team bandwidth. Managers and team members are pressured to work some weekends (approx. 1x/month) or overtime with "if you don't, then I'll have to call in your friends on their day off just because YOU weren't a team player" bullying tactics. These extra hours aren't paid or compensated* ** There isn't a bonus or raise involved in any anniversaries. In fact, raises are only given if a person is promoted to manager. This happens fairly often as managers quit or are fired without warning and full-company structure changes roll out approximately every 6 months, but given the company's instability, it feels more stressful than it's worth. Pay is pretty bad. I've investigated several positions and it seems to be somewhere between 60-70% of industry standard, with no potential for a raise or growth. *Due to technically being a partner company to Stream Companies, FT does not have any HR personnel and does not intend to ever hire any, allowing for several labor violations. Stream HR does not seem to realize that they're still considered responsible for FT employees, leading to no HR oversight at all. Any complaints have to be taken directly to managers, and people who make them tend to end up mysteriously locked out of the system, only to find out later that they've been let go. A 9 hour workday is standard, but lunches are a half hour and employees are not advised of their legal right to breaks. **Overtime is not paid due to employees being salaried and having "flex" hours. Allegedly this allows employees to leave early and take breaks as long as work is still completed on time; in practice this leads to extra hours being worked for no reward. I would not advise working for this company under any circumstances, unless you are very much immune to peer pressure and intend to get a paycheck for doing as little as possible. Working here makes me miss holiday retail and fast food positions.

Poorly managed at every level with no legitimate strategy to implement new processes. You are assigned tasks with no clear explanation that fall outside of your skillset, but are expected to perform these tasks at a high level within a few days times. Constant inter-departmental bashing. I sat in a meeting with an assistant director along with two other employees in my department as she bashed the knowledge level of the CEO, the care factor of the director above her, and her extreme lack of faith in the abilities of her two direct reports. This obviously decreased morale for our department and led to a loss of trust in the management we reported to directly. The client is not a priority to the management team. They rely heavily on deceptive communication, or even a total lack a communication with clients to skate by on a monthly basis. After FT was blacklisted from their email services mid October, clients were never alerted that they were no longer receiving the email portion of their campaign and were shown dashboards that displayed as if their emails were sending as normal. They then had employees push all November projects, pushing budgets forward for that month, still without alerting clients of these changes. Asking your employees to carry through on the tasks above is extremely unethical, especially after sitting in on a meeting where a high level exec says I won’t be sure if what we’re doing is actually legal until I hear about new legislature.” Not a single person in a position of power possessed the moral fortitude to speak up on the clients behalf. This bred and environment of little to no trust.