iCustomer Reviews

2.8

40% would recommend to a friend

(5 total reviews)

23% positive business outlook

Reviews by job title

5 reviews
1.0
3 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Work from home - no other pros.

Cons

The worst employer I've ever had. Training was ridiculous and virtually non existant- it mainly consisted of the owner ranting on tangents of unrelated nonsense. Employees are set up to expect certain conditions but reality is vastly different from the picture that is painted for you. Although the job was described as a "safe space" your honesty will not be appreciated, you'll be punished for it. Avoid this job if you value your integrity and peace of mind.

2.0
3 Mar 2025

Traumatising

Recommend
CEO approval
Business outlook

Pros

Great pay, flexible work, lots to learn.

Cons

The boss is very abusive, he yells at everyone, gaslights you into thinking if you can’t book, it’s your fault. No ownership of their mistakes. Makes promises he can’t keep and will close for a month around Xmas with barely any notice

5.0
14 Mar 2023

Great Training

Recommend
CEO approval
Business outlook

Pros

They train you and give you all the tools so you can help potential customers.

Cons

Really no cons. If you put in the work you will be supported and rewarded.

Viewing 1 - 3 of 5 Reviews

Glassdoor has 8 iCustomer reviews submitted anonymously by iCustomer employees. Read employee reviews and ratings on Glassdoor to decide if iCustomer is right for you.