iQmetrix Reviews

3.2

43% would recommend to a friend

(165 total reviews)
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Christopher Krywulak

36% approve of CEO

28% positive business outlook

iQmetrix has an employee rating of 3.2 out of 5 stars, based on 165 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iQmetrix employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

165 reviews
2.0
5 May 2017
Recommend
CEO approval
Business outlook

Pros

Great people. Some of the brightest and technically competent people in their respective cities. Quite good work/life balance. Strong bottom line of workers. Office perks that you would expect from most tech companies. No overtime. Good Company Culture.

Cons

Alcohol available 24/7 on the premises has encouraged substance abuse. A blind eye is often turned to alcoholism or other instances of workplace intoxication. No opportunities for growth. Executive leadership has forced the company to stay as flat as possible and has recently attempted to implement a paradigm called "Holocracy". Holocracy effectively eliminates the need for the standard vertical corporate ladder-esque growth. Encourages employees to pick up responsibilities outside of their current domain and maintain ownership of those new responsibilities. Performance reviews are non-existent but with holocracy, performance could be correlated to how much of your "holocracy circle" you are responsible for and if you met those deliverables. No word yet on compensation adjustments for how big or small your circle will be. Hopefully Holocracy fills the middle management vacuum its intended to do. Below average middle management. Team leads chosen on technical ability and not "people skills" which makes it incredibly awkward to talk about... anything really... Non-existent technical leadership. This tech company has now gone on almost half a decade without a Chief Technology Officer. Technical leadership is spread across three individuals in the three development offices and will only ever be involved in a technical discussion if there is a massive problem or a brand new endeavour. Nobody actually knows what they do together but the speculation is that they are more or less product managers with technical ability. They act as the middlemen between the executive and development groups. Missing the mark on every new endeavour Nothing the company has created since its maiden product has been profitable. Poor Communication and Execution between teams. The development process is your typical production environment where projects are handed off when they are complete between teams with very little collaboration between them. When this works it can be efficient. But more often than not it turns into a blame game when one team expects something to work and it doesn't... or expectations are unfulfilled. No-one is willing to accept product ownership. Partially because then you become the target for when the higherups are mad and are looking for someone to be accountable. Or if you become the product owner you arn't actually able to influence the product. You may be strong armed by sales, support, or the executive to doing what they want and not what is best for the product. Or its because no one wants to be responsible for a poorly executed product. It's been brought up before in other reviews but compensation is questionable. It is often below the market average and speculation is because of the "perks" like employee vacations and free fruit.

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iQmetrix Response
9y
Hello there, Thank you for taking the time to share your thoughts on your time with us at iQmetrix. We take these reviews very seriously and I would like to take this opportunity to address some of the key points you’ve outlined in your review. Alcoholism: Typically, we find our beer on taps listed as a pro! However, we do not take alcoholism lightly in any regard. While we trust our employees as adults, have the proper policies in place for consumption, we still monitor the consumption levels (and times taken) daily in all locations. Where there has ever been a concern, this has immediately been address by someone on our People & Culture team. Growth Opportunities: This is a two-way street. There are ample growth opportunities available at iQmetrix, however timing is of the essence and both parties need to align to ensure this is a fit. We are taking strides to become more transparent in the available growth opportunities by recently creating an internal job board and transfer process. All leads at iQmetrix understand the value in the individuals on their team growing and are willing to make the sacrifice of losing a great person on their team to embody this. Holacracy: So far we feel the implementation has been a success. This is a slow work in progress and there is no perfect way to implement this new system of how to do work. Our hope is that it is a long term fix that might take time to see the ROI. We are actively requesting feedback via surveys and meetings to ensure that this rollout is as effective and in align with our culture as possible. Our people are our biggest asset. This new system of work will also address the concern regarding promotion of leads to the wrong roles and middle management issues. Holacracy is a transparent way of seeing what people are working on and accountable for, and will also bring more product ownership to certain teams. This is a shift but will ensure people are working on the things that align with their skillset. They will also have the ability to say no to accountabilities they are not comfortable undertaking. This transparency will also allow us to “fail fast” and make the right decisions sooner on endeavors that are not performing. Compensation: No secret, this has always been a pain point at iQmetrix. While we are not one of the “Big 5” that can offer large USD paycheques, we are still privately held and provide a ton of other compensation pieces that allow for long term financial health. We have a dedicated team consistently reviewing the processes, industry standards, best practices and annual performance reviews. Again, thank you for your valued input. You did not go unheard. We are actively trying to address all points mentioned as effectively and efficiently as possible. Wishing you all the best in your career and thank you for your contribution at iQmetrix. Christopher Krywulak
3.0
22 Aug 2017

Great people, poorly managed

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The overall talent level of employees is excellent (particularly the front line staff) and the company culture allows for some flexibility in how you carry out your job. Benefits are good, work life balance is reasonable, and the office space is new and modern. If you're looking for an entry-level to intermediate developer, QA, or business analyst role and you don't have any immediate plans to progress your career, iQ can be a great place to do your job the way you want to without a lot of bureaucratic overhead, and with good tools at your disposal. I can't comment on other roles within the company as I'm less familiar with them.

Cons

I can echo previous reviews citing concerns over limited opportunities for growth. If you are a technically minded individual with leadership and/or people management skills, and you'd like to become more involved in product direction, the opportunities are few and far between. All of the director-type positions that have opened up during my time have been filled by outside hires, while people already in those positions have been with the company almost from the start. Meanwhile, the more junior leadership roles have been filled via appointments rather than internal postings (yes, there is an internal job board, but the team-lead type positions never get posted there for an open competition). This has led to a dearth of people with technical competency in leadership positions where important business decisions are made. You can see this in iQ's current search for a CTO. The fact that a technology company can operate for years without a CTO says something about how senior management values technical leadership in the first place, while the inability to groom anyone internally for this role speaks equally well to the sort of training and mentorship that up-and-coming employees receive. Meanwhile, if you do work on a product development team, you'll quickly find that all of your priorities are dictated to you by management (in spite of iQ's promise of autonomous teams), and your timelines are set in stone based on whatever the clients have demanded (regardless of whether the dates are feasible). This has led to a culture of near continuous crisis for some teams, where you cannot work on long term objectives because you're too busy applying band-aids to the latest round of short-sighted decision making.

2.0
11 Aug 2017
Recommend
CEO approval
Business outlook

Pros

For the most part, the people are really down to earth and great to work with. There are some really talented people there that know there stuff and do the best they can to make their products successful. iQmetrix makes it easy to have a good work-life balance

Cons

iQmetrix likes to advertise itself as a flat structure. If you want a role, just start doing it, and it will become your job. But almost a decade of experience at this company has shown everything to be the opposite. At iQmetrix, you need to rub shoulders with the right people in order to progress into new roles. Every single leadership position in the Winnipeg office has been filled by someone being tapped on the shoulder. I've worked on the ground floor as a developer, and as a team lead, but I got lucky being in the right place at the right time for that to happen. For other developers, their best hope is to keep working and hope one day someone takes notice, which can take years, if it ever happens. Couple this with the fact that the entire executive team is located in Vancouver, so there is no insight into the needs of the office at all. In terms of building products, it's basically split into two camps. iQmetrix has a flagship application which dominates the market, and essentially pays the bills of every other product that the company makes, as none of these other products turn a profit. Decisions on what to build and how are made in echo chambers by people in positions of authority, which based on how they got there, are typically people with zero product management experience. iQmetrix doesn't seem to recognize that they have a completely untapped pool of people who have worked on their products for years, and have something to contribute for making a successful product. If you want to progress into helping define what makes a product successful, and once again, you don't know the right people, just stop right now. You have no path of progression into this role.

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iQmetrix Response
8y
Thank you for your review,; a lot of the points above have been noted by the P+C team from our recent company wide employee survey. In regards to your concerns with growth within the company, we have provided our internal job board as a platform for employees to proactively pursue opportunities within iQmetrix. Any new roles are posted first OR at the same time as an external opportunity and any internal applicant is treated in an objective manner when being considered.
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